Gartner IT Infrastructure, Operations & Cloud Strategies Conference

December 5 – 7, 2023 | Las Vegas, NV

Accelerating Value: The Platform Revolution

Your business is demanding more value, reliability and agility from its technology investments. But a rapidly changing macroeconomic and geopolitical climate, a complex and diverse technology ecosystem and increasingly urgent talent shortages make these goals seem out of reach. Tackling these challenges requires visionary leadership that can deliver platforms capable of the scale, innovation and efficiency that will meet the demands of world-class organizations of tomorrow.

Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 brings the world’s technology leaders together to hear top trends, find objective answers and explore topic coverage in addition to best practices. Gain the insights and guidance to create an effective pathway to the future and network with your peers.

Join a community of experts and infrastructure and operations leaders at Gartner IT Infrastructure, Operations & Cloud Strategies Conference   and participate in interactive and collaborative sessions, share experiences and access personalized tools to equip you with a detailed plan to support your mission-critical priorities.

Hear from past attendees on why this conference is a must attend for I&O leaders. 


Create an I&O vision, gauge I&O maturity and evaluating the current state of critical enablers — such as staffing expertise, capacity, the operating model and organization design — all while supporting the  ability to deliver valuable results quickly:
  • Balance the need to innovate while "keeping the lights on.”
  • Become an effective partner with business executives; shift from “order taker” to “trusted advisor.”
  • Overcome the barriers of organizational culture, resources and talent to grow and scale your digital initiatives.
  • Drive cost optimization to fund digital transformation initiatives.

View Senior Leadership Circle

Discover the best practices to improve service and support agility: 

  • Get the latest tools and methodologies for agile and rapid development.
  • Deliver a user experience that customers and employees will embrace.
  • Develop mobile apps that transform business processes and deliver exceptional user experiences.

Discover the latest insights to engage and inspire today's workforce:

  • Embrace emerging trends to enhance business value.
  • Learn how to approach DevOps.
  • Understand the importance of people and culture with DevOps transformation.
  • Discover how to approach bimodal from a strategy perspective.

Explore how to lead the transformation within your organization: 

  • Understand the impact of cloud and edge services.
  • Learn how cloud can integrate with your existing IT infrastructure.
  • Discover the latest cloud computing technologies and trends that will enable digital business.

Provide the foundation that drives digital transformation:

  • Benchmark your strategy and learn from experts and peers on how to design and create a reliable, secure infrastructure and operations.
  • Dive into greater technical depth in the areas of architecture and design. 
  • Explore trends and insight into how to adopt CX practices that empower the anywhere business. 

For further information on what you can expect at the conference as a technical professional, visit our technical insights page

Be a catalyst for business-led IT sourcing:
  • Focus on business outcomes through partnering with I&O leaders for speed and agility
  • Explore and pioneer new sourcing and vendor management techniques to balance cost, risk and value
  • Optimize costs through new and innovative negotiation techniques

For further information on what you can expect at the conference as a SPVM leader, visit our insights page. 

  • Learn how to secure and defend your organizations from exposures and threats
  • Discover how to effectively create collaboration between I&O and security leaders
  • Hear from peers on their best practices and experience in their day-to-day operations. 

Network with experts and peers
At Gartner IT Infrastructure, Operations & Cloud Strategies Conference, attendees have the opportunity to connect with Gartner experts and industry-leading infrastructure and operations leaders. Meet one-on-one with Gartner experts for tailored advice to help you achieve your most critical priorities.

Build new relationships, broaden your perspectives and uncover ways to solve problems alongside your peers.  When you engage with like-minded peers, you’ll find opportunities to share your ideas and experiences. 


  • Roundtable sessions.* Join your infrastructure and operations leaders from leading organizations and various industries to discuss relevant topics inspired by the latest research in these small-group sessions, moderated by a Gartner expert. 
  • End-user case studies. Detailed and documented case studies, by Gartner invitation, reveal lessons from your peers during their own organization’s implementations.
  • Peer conversations. Join peer-to-peer discussions organically throughout the conference. With over 4,000 attendees, discover how others are tackling the challenges you face every day. 

*Preregistration is required. These sessions are available to end users only; space is limited.

Prioritize what to accelerate, unlock resources for digital investments, make meaningful cultural changes and so much more. No matter where you are on your digital business acceleration journey, we’re here to help you get to your destination faster — with confidence.

Lean back and listen
Expect the best speakers, brightest minds and the latest big ideas. These sessions provide the inspiration and actionable insight to transform your most critical priorities into business results.


  • Guest speakers. Hear first-hand experience from guest keynote speakers and guest speakers from companies. 
  • Gartner Magic Quadrant™ sessions. Explore Gartner Magic Quadrant™ methodology to get a snapshot of the solution landscape, driven by Gartner research. 
  • Solution Provider sessions. When you’re looking to address a specific issue, these strategic roadmap presentations and user case studies provide real-world advice.

Lean in and engage
Facilitated by Gartner experts, these sessions challenge you to solve problems together, exchange viewpoints and get to the core of the business imperatives that drive you and your peers.


  • Workshops.* Small-scale and interactive, collaborate with peers by taking the most important topics and learning how to apply them to your business.
  • Contract Negotiation Clinics.* Negotiation is an art. At the conference, learn how to negotiate the best contracts for your organization, regardless of vendor size.
  • Senior Leadership Circle.* An exclusive program within the overall agenda designed for the most senior I&O leaders to explore new strategies, share innovative ideas and grow their community of peers.

*Preregistration is required. These sessions are available to end users only. 

Our unbiased Gartner experts help you advance your most critical priorities through industry-leading insights, guidance and tools. Tap their unique expertise to make faster, smarter decisions. 

Gartner one-on-one meetings.* Meet one-on-one with Gartner experts for tailored advice to help you achieve your mission-critical priorities. These popular meetings offer you the undivided attention of a Gartner expert who will listen and guide you on the matters most critical to your success.

Ask the Expert sessions.* Topic-driven sessions provide a more intimate discussion forum, featuring one Gartner expert and end-user peers posing questions.

*Preregistration is required. These sessions are available to end users only; space is limited.

Message from the Gartner I&O Global Conference Chair

Daniel Betts, Senior Director Analyst and Global Conference Chair shares why the time is now for I&O, cloud and platform leaders to attend the conference to learn how to ignite the platform revolution to meet the demands of the world class organizations of tomorrow. 

Want to stay informed?

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  • Step 2 of 2

    Tracks at a Glance

    Attendees have access to nine tracks and seven spotlight tracks of the latest Gartner research specifically designed to help I&O leaders create an effective pathway for the future while networking with peers. Each track has a particular area of focus that helps deliver what matters most to you and your organization.

    Track A

    Sparking Innovation

    Innovation can come in many forms, including corporate social responsibility, approach to sustainability, customer experience and employee experience (CX and EX), technology and digital capabilities. This track explores the practices, trends and technologies that will drive innovation in your business.

    View Sessions
    Track B

    Accelerating Cloud Value

    Cloud is at the center of most recent and emerging technological innovations. Those able to demonstrate more coherent approaches to cloud innovation and modernization, governance, adoption and migration are better positioned to deliver successful business cases and more likely to accelerate business outcomes. This track explores how to meet your business goals by developing and executing strategies to exploit the cloud to its fullest potential.

    View Sessions
    Track C

    Engineering Platforms

    I&O leaders face a world that requires increasingly complex architecture, effective integration patterns, expanded platform capabilities, security and compliance built in, disciplined yet federated delivery practices and versatile skills. This track explores how to use a product-focused mindset, infrastructure as code and aggressive automation to establish and develop platforms that enable the agility required to empower the anywhere business.

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    Track D

    Enhancing Operations

    The anywhere business is distributed, fragmented and complex, creating management and operational nightmares. Hybrid workload operations, centralized core systems and cloud management require new approaches. This track focuses on how operations teams maintain, administer and support centralized, distributed and cloud operations practices and technologies.

    View Sessions
    Track E

    Evolving at the Edge

    Edge computing initiatives are rapidly being added to the operating environment in different ways, often resulting in operational and data silos. Designing edge systems is challenging due to their technical diversity and integration complexity. This track focuses on how organizations can integrate, deploy and operate edge systems to enable the anywhere business.

    View Sessions
    Track F

    Embedding Security

    Security is a critical enabler of an effective I&O infrastructure. This track focuses on guiding I&O leaders in securing and defending their increasingly anywhere organizations from exposures and threats, partnering effectively with their security and compliance peers, and integrating security, recovery and compliance best practices into day-to-day operations.

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    Track G

    Developing Skills

    Constantly evolving business requirements, rapid technological change and challenging recruitment make workforce planning extremely difficult. For I&O leaders this means planning must happen in tandem. This track focuses on how to ensure I&O has the right people with the right skills to meet current and future organization needs.

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    Track H

    Transforming Leadership and the Organization

    I&O organization leaders face unprecedented challenges in the platform revolution. Creating a vision and designing a strategy and roadmap is a critical yet complex and ongoing process. This track focuses on I&O leaders and how they design, change and run their functions, how they create the right environment for their teams to grow and thrive while embracing change and fostering innovation.

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    Track I

    Optimizing Costs and Value

    Optimizing costs while delivering value is a constant challenge and fundamental requirement for effective I&O management. Responding productively to challenging economic conditions of volatility, inflation and talent shortages is key. This track focuses on how to optimize operational costs at the edge, cloud and on-premises while maximizing value for the anywhere business.

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    Spotlight Track

    Focusing on Diversity, Equity and Inclusion

    As organizations work to address ongoing issues surrounding diversity, equity and inclusion (DEI), there remains an intense focus on the lack of gender diversity. Despite being half of the workforce, women are grossly underrepresented. Add other attributes such as race and ethnicity to the mix, and the numbers are abysmal. This track discusses current issues and presents concrete actions to move the dial.

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    Spotlight Track

    Delivering the Digital Workplace

    Flexible working is the stated preference of most workers and represents a once-in-a-lifetime opportunity to transform organizations and the societies they serve. This track focuses on I&O leaders responsible for the digital workplace and how they must optimize the digital employee experience to empower anywhere business opportunities

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    Spotlight Track

    Sourcing, Procurement and Vendor Management

    Sourcing, procurement and vendor management (SPVM) leaders must become catalysts for business-led IT sourcing while supporting diversity and sustainability. Leaders should reinvent the role by focusing on business outcomes through digitally enabled processes and tools, and provide value by leveraging data.

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    Spotlight Track

    Senior Leadership Circle

    Created for the most senior infrastructure and operations leaders, the Senior Leadership Circle provides a unique opportunity to engage with Gartner experts as well as your I&O peers, and attend recommended sessions to optimize your conference experience. An application to participate is required. As part of the track, we suggest attending the sessions in the Skills, Organization and Leadership track as well as sessions exclusive to the program.

    View Program
    Spotlight Track

    Midsize Enterprise Focus

    Midsize enterprises (MSEs) face many of the same challenges as large organizations but have a fraction of the resources with which to execute. Small teams of IT versatilists, limited budgets and small-scale environments make certain strategies and tactics universally beneficial. Also, fundamentally greater agility and lower bureaucratic overhead can provide the edge on larger competitors. Dedicated sessions and networking opportunities in this track are designed with your scale and operational environment in mind.

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    Spotlight Track

    Technical Insights

    The Technical Insights spotlight track offers sessions that provide drill-down analysis of critical I&O topics. They are designed for attendees that desire greater technical depth in areas of architecture and design. The sessions are presented by Gartner for Technical Professionals experts.

    View Sessions
    Spotlight Track


    Organizations are increasingly challenged to adapt their IT I&O to the ESG and sustainability objectives of the enterprise but lack specific guidance around where to begin.

    View Sessions

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