Gartner IT Infrastructure, Operations & Cloud Strategies Conference

20 – 21 May 2024 | Sydney, Australia

Accelerating Value: The Platform Revolution

Your business is demanding more value, reliability and agility from its technology investments. But a rapidly changing macroeconomic and geopolitical climate, a complex and diverse technology ecosystem and increasingly urgent talent shortages make these goals seem out of reach. Tackling these challenges requires visionary leadership that can deliver platforms capable of the scale, innovation and efficiency that will meet the demands of world-class organizations of tomorrow.

Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2024 brings the world’s technology leaders together to hear top trends, find objective answers and explore topic coverage in addition to best practices. Gain the insights and guidance to create an effective pathway to the future and network with your peers.

Join a community of experts and infrastructure and operations leaders at Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2024 and participate in interactive and collaborative sessions, share experiences and access personalized tools to equip you with a detailed plan to support your mission-critical priorities.

Create an I&O vision, gauge I&O maturity and evaluating the current state of critical enablers — such as staffing expertise, capacity, the operating model and organization design — all while supporting the  ability to deliver valuable results quickly:

  • Balance the need to innovate while "keeping the lights on.”
  • Become an effective partner with business executives; shift from “order taker” to “trusted advisor.”
  • Overcome the barriers of organizational culture, resources and talent to grow and scale your digital initiatives.
  • Drive cost optimization to fund digital transformation initiatives.

Discover the best practices to improve service and support agility: 

  • Get the latest tools and methodologies for agile and rapid development.
  • Deliver a user experience that customers and employees will embrace.
  • Develop mobile apps that transform business processes and deliver exceptional user experiences.

Discover the latest insights to engage and inspire today's workforce:

  • Embrace emerging trends to enhance business value.
  • Learn how to approach DevOps.
  • Understand the importance of people and culture with DevOps transformation.
  • Discover how to approach bimodal from a strategy perspective.

Explore how to lead the transformation within your organization: 

  • Understand the impact of cloud and edge services.
  • Learn how cloud can integrate with your existing IT infrastructure.
  • Discover the latest cloud computing technologies and trends that will enable digital business.

Provide the foundation that drives digital transformation:

  • Benchmark your strategy and learn from experts and peers on how to design and create a reliable, secure infrastructure and operations.
  • Dive into greater technical depth in the areas of architecture and design. 
  • Explore trends and insight into how to adopt CX practices that empower the anywhere business. 

Be a catalyst for business-led IT sourcing:

  • Focus on business outcomes through digitally enabled processes aFocus on business outcomes through partnering with I&O leaders for speed and agility
  • Explore and pioneer new sourcing and vendor management techniques to balance cost, risk and value
  • Optimize costs through new and innovative negotiation techniques
  • Learn how to secure and defend your organizations from exposures and threats
  • Discover how to effectively create collaboration between I&O and security leaders
  • Hear from peers on their best practices and experience in their day-to-day operations. 

Network with experts and peers
At Gartner IT Infrastructure, Operations & Cloud Strategies Conference, attendees have the opportunity to connect with Gartner experts and industry-leading infrastructure and operations leaders. Meet one-on-one with Gartner experts for tailored advice to help you achieve your most critical priorities.

Build new relationships, broaden your perspectives and uncover ways to solve problems alongside your peers.  When you engage with like-minded peers, you’ll find opportunities to share your ideas and experiences. 


  • Roundtable sessions.* Join I&O and cloud leaders from leading organizations and various industries to discuss relevant topics inspired by the latest research in these small-group sessions, moderated by a Gartner expert. 
  • End-user case studies. Detailed and documented case studies, by Gartner invitation, reveal lessons from your peers during their own organization’s implementations.
  • Peer conversations. Join peer-to-peer discussions organically throughout the conference. With over 500 attendees, discover how others are tackling the challenges you face every day. 

*Preregistration is required. These sessions are available to end-users only; space is limited.

Prioritize what to accelerate, unlock resources for digital investments, make meaningful cultural changes and so much more. No matter where you are on your digital business acceleration journey, we’re here to help you get to your destination faster — with confidence.

Lean back and listen
Expect the best speakers, brightest minds and the latest big ideas. These sessions provide the inspiration and actionable insight to transform your most critical priorities into business results.


  • Breakout Sessions. The quintessential Gartner lecture delivering the latest analysis and insights with slides presented from the stage.
  • Guest Speakers. Hear first-hand experience from guest keynote speakers and guest speakers.
  • Solution Provider Sessions. When you’re looking to address a specific issue, these strategic roadmap presentations and user-case studies provide real-world advice. 

Lean in and engage
Facilitated by Gartner experts, these sessions challenge you to solve problems together, exchange viewpoints and get to the core of the business imperatives that drive you and your peers.


  • Workshops.* Small-scale and interactive: Collaborate with peers by taking the most important topics and learning how to apply them to your business.
  • Roundtables.* A peer discussion in which attendees ask and answer each other's questions, with a Gartner facilitator guiding the conversation but not answering the questions outright.

*Preregistration is required. These sessions are available to end users only. 

Our unbiased Gartner experts help you advance your most critical priorities through industry-leading insights, guidance and tools. Tap their unique expertise to make faster, smarter decisions. 

Gartner one-on-one meetings.* Meet one-on-one with Gartner experts for tailored advice to help you achieve your mission-critical priorities. These popular meetings offer you the undivided attention of a Gartner expert who will listen and guide you on the matters most critical to your success.

Ask the Expert sessions.* Topic-driven sessions provide a more intimate discussion forum, featuring one Gartner expert and end-user peers posing questions.

*Preregistration is required. These sessions are available to end users only; space is limited.

This conference would value-add to any IT professional’s effectiveness as an I&O strategic thought-leader and practitioner. I appreciated the fact that it provided me with clear and actionable steps to bringing my I&O Organization to the next level!

Victor Chua

Managing Director, Head of Infrastructure & Platform Services, GIC Pte Ltd

Hear What Attendees Are Saying

The value of Gartner research, interaction with the experts, unparalleled peer group networking and inspiring speakers are just a few reasons attendees come back to Gartner IT Infrastructure, Operations & Cloud Strategies Conference year after year. Here’s what previous attendees have to say.

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    Message from the Gartner I&O Global Conference Chair

    Daniel Betts, Gartner Senior Director Analyst and Global Conference Chair, shares why the time is now for I&O, cloud and platform leaders to attend the conference to learn how to ignite the platform revolution to meet the demands of the world-class organizations of tomorrow. 

    Tracks at a Glance

    Attendees have access to five tracks of the latest Gartner research specifically designed to help I&O and cloud leaders create an effective pathway for the future while networking with peers. Each track has a particular area of focus that helps deliver what matters most to you and your organization.

    Track A

    Sparking Innovation

    Innovation can come in many forms, including corporate social responsibility, approach to sustainability, CX and EX, technology and digital capabilities. This track explores the practices, trends and technologies that will drive innovation in your business.

    View Sessions
    Track B

    Accelerating Cloud Value

    Cloud is at the center of most recent and emerging technological innovations. This track explores how to meet your business goals by developing and executing strategies to exploit the cloud to its fullest potential.

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    Track C

    Engineering Platforms

    This track explores how to use a product-focused mindset, infrastructure as code and aggressive automation to establish and develop platforms that enable the agility required to empower the anywhere business.

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    Track D

    Enhancing Operations

    The anywhere business is distributed, fragmented and complex, creating management and operational nightmares. This track focuses on how operations teams maintain, administer and support centralized, distributed and cloud operations practices and technologies.

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    Track E

    Transforming Leadership, Skills and the Organization

    I&O leaders face unprecedented challenges in the platform revolution. This track focuses on I&O leaders and how they design, change and run their functions, and how to ensure they have the right people with the right skills to meet current and future organization needs.

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    Spotlight Track

    Sourcing, Procurement and Vendor Management

    Sourcing, procurement and vendor management (SPVM) leaders must become catalysts for business-led IT sourcing while supporting diversity and sustainability. Leaders should reinvent the role by focusing on business outcomes through digitally enabled processes and tools, and provide value by leveraging data.

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    Spotlight Track

    Embedding Security

    Security is a critical enabler of an effective I&O infrastructure. This track focuses on guiding I&O leaders in securing and defending their increasingly anywhere organizations from exposures and threats, partnering effectively with their security and compliance peers, and integrating security, recovery and compliance best practices into day-to-day operations.

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