Agenda

Discover the future of infrastructure and operations at Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023

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Topics include: 
Distributed cloud,  Low-/no-code, The future of networking, future of security, sustainability and future I&O trends,  Metaverse, Emerging technology, LLM and GPT trends

Tuesday, December 05, 2023 / 09:30 AM - 10:15 AM PST

Gartner Opening Keynote: Empowered People and Groundbreaking Innovations Deliver Your Future

Thomas Bittman, Distinguished VP Analyst, Gartner

Autumn Stanish, Sr Principal Analyst, Gartner

Dennis Smith, Distinguished VP Analyst, Gartner

I&O leaders must seize the moment. Generative AI and platform engineering practices promise to accelerate decision making, simplify operations and enable an adaptable infrastructure.  As a visionary leader, you must also leverage the untapped potential in your people to empower limitless growth and  transform your I&O future.

Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST

The Future of Cloud in 2028: From Technology to Business Necessity

Dennis Smith, Distinguished VP Analyst, Gartner

By 2028, a successful cloud strategy will be required for enterprise business success. This session will help IT leaders navigate the evolving cloud computing landscape, including the implications of multicloud, industry clouds and sovereign cloud deployments. Vendor dynamics, where they might collaborate and compete, will also be discussed.

Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST

Hype Cycle for Generative AI

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Recent advances in generative AI make it the most disruptive set of technologies to impact businesses in decades. This presentation will familiarize I&O leaders with key technologies underpinning generative AI along with its potential risks to ensure safe and robust adoption.

Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST

The I&O Leader's Guide to Sustainable Technology

Autumn Stanish, Sr Principal Analyst, Gartner

Sustainable technology is one of Gartner's top strategic technology trends, and it refers to a framework of technology solutions designed or used for sustainability. This framework consists of an immeasurable amount of varying tools that IT can use to improve their performance on environmental, social and governance outcomes. This session will help I&O leaders navigate various technologies and identify the most applicable and useful ones.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

The Future Implications of ChatGPT and Generative AI on I&O

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Generative AI is the hottest buzzword in the Industry as AI models have evolved to create human-like artifacts in areas of text, images, video and even code. While generative AI is a major AI advance, its implications for I&O aren't well understood. In this session, we share generative AI use cases for I&O and outline best practices for its effective usage.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

Technical Insights — Cybersecurity Mesh Architecture: The Next Generation of Security Architecture

Patrick Hevesi, VP Analyst, Gartner

This session will discuss the reference architecture and dive deep into how to build the cybersecurity mesh architecture (CSMA). We will discuss the evolution of best-of-breed to the new CSMA, along with the pros and cons of each approach. Finally, we will discuss the vendor landscape, from larger security vendors with full stacks to open-source or distributed CSM solutions.

Tuesday, December 05, 2023 / 04:00 PM - 04:45 PM PST

Ask the Expert: The I&O Implications of ChatGPT and Generative AI

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Generative AI ecosystem is evolving at a rapid pace, upending several business functions in the enterprise. In this session, Gartner experts will answer the most common questions of I&O leaders related to ChatGPT and Generative AI.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

The Future of Infrastructure — Predictions and Trends

Tony Harvey, Sr Director Analyst, Gartner

Innovation is changing the way servers, storage and networking will be delivered. New technologies like AI, CXL, DPUs, and FACs are making infrastructure more cost-effective, responsive and flexible - both on-premises and in the cloud. This session will enable IT leaders to develop strategies and present future evolution to executive leaders, peers and teams.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

AI Engineering: The Secret to Delivering (Generative) AI at Scale

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Evolving from AI pilots/POCs to production is challenging. Gartner has identified three design patterns proven to work in early AI pioneers, providing reference templates for organizations seeking to accelerate the deployment of AI products.

Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST

The Future of Data Centers: What’s Next?

Tony Harvey, Sr Director Analyst, Gartner

Data centers are undergoing rapid evolution and transformation, driven by emerging technologies and trends prioritizing enhanced energy efficiency, sustainability, IT platforms, automation and modernization. During this session, IT leaders can gain valuable insights into how data center infrastructures are evolving, which will help them communicate clearly about these developments with their leaders, peers and teams.

Wednesday, December 06, 2023 / 03:45 PM - 05:15 PM PST

Workshop: What Should I&O Leaders Know About ChatGPT & Generative AI

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Generative AI is the hottest buzzword in the industry. While generative AI is a major AI advance, its implications for I&O aren't well understood. In this workshop, we will understand the benefits/risks of generative AI, identify use cases for I&O and outline best practices for its effective usage.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

Building a Digital Future: The Metaverse

Marty Resnick, VP Analyst, Gartner

Organizations should be cautious about investing in the metaverse or at the very least explore it in detail because their digital future may be molded by it. Application leaders must consider the metaverse as a key trend that will drive strategic business innovations beyond technology. This session discusses the strategies that leverage how the metaverse will provide innovative digital product or service opportunities.

Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST

The Network Evolution to 2025

Karen Brown, Director Analyst, Gartner

Traditionally the network has had a very definite demarcation point, i.e., the network starts at the physical switch port and ends at a physical switch port. These lines started to blur with the introduction of virtual machines. Fast forward to 2023, simple observable demarcations no longer apply. Virtual machines, vRouters, vSwitches and service mesh have all contributed to blurring the lines for where the network starts and where it ends.

Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST

Technical Insights: Is Quantum Computing the Next Generation Innovation Opportunity?

Matthew Brisse, VP Analyst, Gartner

Is quantum computing the right path for your organization regarding future opportunities? This session will explore how quantum computing has the potential to revolutionize and transform your initiatives, providing unprecedented advantages. It also has the potential for post-quantum cryptographic threats and vulnerabilities.

Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST

How Will Generative AI Impact the Future of Digital Workplace Operations?

Tom Cipolla, Sr Director Analyst, Gartner

Generative AI, such as ChatGPT, will fundamentally change the way I&O leaders support the digital workplace. This session will offer a glimpse into the possibilities of the future and provide practical guidance on how to be prepared for any outcome.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

Unlocking the Business Benefits of Sustainable IT Infrastructure

Autumn Stanish, Sr Principal Analyst, Gartner

The environmental benefits of sustainable devices, data centers and cloud services are clear, but the business benefits they deliver are often overlooked. I&O leaders must align their infrastructure strategy with sustainability to discover new opportunities for cost efficiency, innovation and resilience. This session will highlight the key case studies and examples from organizations that have increased their digital maturity, resilience and cost-effectiveness by becoming more sustainable.

Topics include:
Cloud migration, hybrid cloud, cloud strategy, cloud governance, cloud center of excellence (CCOE), future of cloud, multicloud,Sovereign cloud, industry cloud, cloud economics, cloud vendor selection and management, Cloud managed services, cloud value management, IaaS, PaaS, SaaS

Tuesday, December 05, 2023 / 11:00 AM - 11:20 AM PST

Magic Quadrant for Desktop as a Service, 2023

Dan Wilson, VP Analyst, Gartner

2023 featured the inaugural Magic Quadrant for Desktop as a Service (DaaS). Critical to secure remote and hybrid working, DaaS enables employees and third parties to access cloud-hosted virtual desktops and applications. Learn more about who and why we positioned vendors on the Magic Quadrant and better understand the important market segments.

Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST

The Cloud Strategy Cookbook – Taking Control of Your Cloud Strategy

David Smith, Distinguished VP Analyst, Gartner

The top question in cloud computing has been, "How do we build a comprehensive cloud strategy?" Now with today’s uncertainties, enterprise leaders more than ever struggle with prioritization and ensuring that their cloud strategy aligns with business outcomes – immediate and longer term. We take a "cookbook approach" to cloud strategy that starts with context and aligns with other strategies and operational plans.

Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST

Ask the Expert: Everything You Wanted to Know About Cloud Negotiations but Were Afraid to Ask

Mark Ray, Sr Director Analyst, Gartner

This session will illustrate all aspects of cloud. The session will allow attendees to ask questions about contract negotiations, implementations, administration, and overall cloud strategy and roadmaps.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

Technical Insights: Top 10 Cloud Migration Best Practices

Ang Troy, Sr Director Analyst, Gartner

Nearly every organization is migrating something to the public cloud, but there are always challenges. With proper planning and the right approach, these challenges can be overcome, and you can achieve the return on investment you want. In this session, learn about the best practices for cloud migration to avoid pitfalls and maximize your results.

Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST

Ask the Expert: Running Applications With Containers, Kubernetes, and Serverless Platforms

Tony Iams, VP Analyst, Gartner

Come to this session to ask Gartner experts in cloud-native application development and infrastructure any questions about choosing containers, Kubernetes, or serverless platforms to run applications.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST

Ask the Expert: How Do I Mature My Cloud Center of Excellence?

Lydia Leong, Distinguished VP Analyst, Gartner

Effective cloud centers of excellence go through a maturity cycle, and can eventually be phased out, once the enterprise adequately disseminates cloud expertise throughout the organization and evolves to a mature cloud operating model. Bring your questions to this interactive discussion on how best to empower and enable organizations with cloud governance, brokerage and transformation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

4 Steps for Effective Mass Migration to Cloud IaaS

Ken Rothenberger, Sr Director, Advisory, Gartner

Broad-scale lift-and-shift cloud migration projects often fail to deliver a positive ROI. I&O leaders evaluating a mass migration of their infrastructure to cloud IaaS to reduce their spending can avoid critical mistakes by embracing a four-step approach.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

9 Principles for Improving Cloud Resilience

Hassan Ennaciri, Sr Director Analyst, Gartner

Cloud failures often do not resemble traditional data center failures. I&O leaders must shift their team’s thinking around resilience regarding both availability and disaster recovery to address the risk of cloud-related outages effectively.

Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST

Ask the Expert: How Do I Implement a Multicloud Strategy?

Lydia Leong, Distinguished VP Analyst, Gartner

Many organizations become "accidentally" multicloud, rather than deliberately evolving into a multicloud strategy. We'll discuss struggles with multicloud governance, multicloud management, effective workload placement decisions, choosing multicloud tools, managing multicloud FinOps, dealing with vendor lock-in (rather than the multicloud portability they hoped for), and other multicloud implementation challenges.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST

Best Practices for Adopting Sovereign Cloud

Ken Rothenberger, Sr Director, Advisory, Gartner

Sovereignty is not only about data. Sovereign clouds are intended to ensure that data, infrastructure and operations are free from control by external entities and protected from foreign access. Cloud providers have different sovereign cloud approaches, and choosing the right one requires a deeper analysis of three pillars — data, infrastructure and operations.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

Avoiding the Top Mistakes in Your Cloud Strategy

David Smith, Distinguished VP Analyst, Gartner

Many organizations think they have a working cloud strategy or are lacking one altogether. They often consider IT needs without input from other parts of the organization. Likewise, they often operate under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top ten mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.

Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST

Ask The Expert: Using a Single IaaS Provider Ecosystem Is Sound Infrastructure Strategy for Midsize Enterprises

Mike Cisek, VP Analyst, Gartner

Complexity and cost can confuse the cloud infrastructure as a service provider strategy of midsize enterprises. MSE I&O leaders can experience substantive benefits working within the confines of a single vendor ecosystem.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST

How to Securely Develop, Deploy and Operate Cloud-Native Applications

Neil MacDonald, Distinguished VP Analyst, Gartner

Cloud-native applications live at the nexus of microservices-architected applications built on Linux containers using DevSecOps deployed onto programmatic cloud infrastructure and managed with an immutable infrastructure mindset. Securing cloud-native applications requires new approaches for securing the entire life cycle of the application. This session will provide specific guidance, tools and vendors to secure cloud-native applications.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

Technical Insights: The Cocktail-Napkin Cloud Strategy: Efficiently Align Your Organization Around Key Principles

Lydia Leong, Distinguished VP Analyst, Gartner

Many organizations lack a formal cloud strategy, or worse, have a cloud strategy that doesn't clearly prioritize conflicting desires between the different parts of the business, IT, and other functions. The cocktail-napkin approach allows leaders to drive rapid alignment on the most controversial (and important) parts of a cloud strategy, and therefore key policy and implementation decisions.

Thursday, December 07, 2023 / 10:15 AM - 10:35 AM PST

Magic Quadrant for Public Cloud IT Transformation Services

Mark Ray, Sr Director Analyst, Gartner

This session will provide insight into Gartner’s Magic Quadrant for Public Cloud IT Transformation Services. This session features a discussion on inclusion criteria, participant performance and what sets providers apart. Learn about the top 21 providers of public cloud IT transformation services.

Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST

Navigating the Changing Cloud Computing Environment

David Wright, Sr Director Analyst, Gartner

We are now entering a new chapter of cloud computing. This chapter includes not only the known hyperscalers, but also a massive ecosystem of other vendors offering competing and complimentary offerings. This session will cover the competitive and technological issues that enterprises must be aware of to navigate this domain.

Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST

Cloud-Native and Multicloud — Buzzwords or Key Principles for Your Cloud Strategy?

David Smith, Distinguished VP Analyst, Gartner

New concepts such as cloud-native and multicloud are increasingly becoming principles in organizations’ cloud strategies. They can be instrumental in unlocking the power of the cloud but they can also further confuse IT leaders. We examine their role in formulating pragmatic cloud strategies.

Thursday, December 07, 2023 / 11:45 AM - 12:30 PM PST

Ask the Expert: Data Centers

Tony Harvey, Sr Director Analyst, Gartner

Data centers continue to evolve and transform. Join a Gartner analyst for deep, unbiased insights on key data center trends and challenges.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST

Technical Insights: Best Practices for Networking Inside the Public Cloud

Simon Richard, VP Analyst, Gartner

Organizations are assessing and optimizing their public cloud network architecture for scalability, security and operational efficiency. This presentation focuses on topology, security, and when to use third-party cloud network offerings.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

How to Select a Cloud Provider That Will Give Your Business a Strategic Advantage

David Wright, Sr Director Analyst, Gartner

The public cloud hyperscalers have moved beyond infrastructure as a service and now offer a dizzying array of tools and services for application development, analytics and AI, and multicloud and edge computing. As each provider's platform services differ, how should your company choose the right provider for long-term advantage? In this session, we introduce the latest Gartner frameworks for evaluating cloud providers on strategic business criteria and give you an advanced peak at our upcoming Magic Quadrant for Strategic Cloud Platform Services.

Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST

Technical Insights: Build Cloud-Native Infrastructure to Maximize Impact of Modern Applications

Tony Iams, VP Analyst, Gartner

Cloud-native applications are not designed to run in traditional infrastructure. They require one that is programmable, resilient, immutable, modular, elastic and configured with a declarative approach. In many organizations, containers and Kubernetes have become the foundation for such cloud-native infrastructure. This session will guide embracing new technology directions, sourcing approaches and operations practices in deploying cloud-native infrastructure.

 

Topics include:
CX/UX and automation platforms, Platforms as products, platform teams, Infrastructure as code, cloud-native architectures, infrastructure modernization, Value stream delivery platforms and low-code platforms, Digital workplace, DevOps, Platform vendor management, platform vendor selection, Managed services, agile I&O ways of working

Tuesday, December 05, 2023 / 11:00 AM - 11:20 AM PST

Magic Quadrant for Global Managed Network Services

Lisa Pierce, VP, Advisory, Gartner

Gartner client interest in Managed network services (MNS) and Network as a Service (NaaS) is growing every year. Attend this session to see what makes a good managed network services provider, the security elements we consider essential to MNS offers, and to review our latest rating of global providers who offer all three key MNS services: managed LAN, managed SD-WAN and managed WAN.

Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST

The I&O Leader's Guide to Product vs. Platform Engineering Team Composition

Annie Garcia, Director Analyst, Gartner

I&O leaders can kickstart platform engineering by defining their platform engineering team staffing strategy, and understanding the difference between product and platform team staffing needs. This session will provide an overview of:
- Design principles for product vs. platform engineering teams.
- Key team roles and responsibilities.
- High-value team competencies and behaviors.

Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST

What Does Platform Engineering Mean for I&O?

Hassan Ennaciri, Sr Director Analyst, Gartner

Much of the industry buzz around platform engineering is geared toward application developers and software engineering teams. However, there is a clear affinity between platform engineering principles and practices, and the technology and practices of I&O modernization, which places it closer to the line of business. This session will discuss how platform engineering should influence I&O.

Tuesday, December 05, 2023 / 02:30 PM - 02:50 PM PST

Magic Quadrant for Primary Storage

Jeff Vogel, Sr Director Analyst, Gartner

Primary storage market users are embracing hybrid cloud IT operations and integrated data service strategies, shaped by software-defined infrastructure and asset consumption models. I&O leaders will partner with storage vendor platform initiatives and capabilities to transform IT and data center operations.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

Technical Insights: Infrastructure Automation: The Hard Parts

Paul Delory, VP Analyst, Gartner

So you've already deployed infrastructure as code (IaC) and CI/CD? Here's a masterclass on what comes next: Solving the challenges of governance. We'll discuss building the source of truth, ensuring compliance with policy as code, integrating tests into the automation toolchain, establishing immutability, solving problems through rearchitecture instead of automation, and overcoming the skills crisis.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

Building Sustainable Infrastructure — Make Your Clouds, Data Centers, Networking Servers and Storage Eco-Friendly

Tony Harvey, Sr Director Analyst, Gartner

Energy efficiency and environmental sustainability are now a key priority for I&O leaders, whether they are maintaining on-premises environments or working in the cloud. In this session, we will cover the key actions and commitments that I&O Leaders need to make to deliver sustainable infrastructure.

Wednesday, December 06, 2023 / 10:30 AM - 10:50 AM PST

Magic Quadrant for Global Network Services

Lisa Pierce, VP, Advisory, Gartner

All enterprise IT infrastructures rely on network services. Global network service providers are expanding their portfolios to respond to client adoption of public cloud services. Join this session to see where providers are on this journey and to review our latest ratings of providers on WAN services, SD-WAN, uCPE, NFV and cloud connect offers.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

Leadership Actions to Take for I&O Automation Success

Chris Saunderson, Sr Director Analyst, Gartner

Automation is imperative for organizations, and there are leadership actions that you can take to improve both the value of I&O Automation and the capacity of your organization to deliver and sustain your automation success. This session will cover actions to take (and to avoid) to drive your automation initiatives.

Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST

Ask the Expert: Technical Insights: How to Apply IaC to Support Your Platform Engineering Initiatives

Paul Delory, VP Analyst, Gartner

Platform engineering is about reducing users' cognitive load by proposing reusable components, tools, and services including everything from frameworks to development tools, also infrastructure. Although infrastructure as code (IaC) is gaining traction, organizations struggle with adopting it at scale. This session covers practical insights on how to integrate IaC practices into your organizational platform engineering overall strategy.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST

Adopting Mainframe Modernization Patterns

Dennis Smith, Distinguished VP Analyst, Gartner

Mainframes continue to be a major platform in many enterprises. Enterprises continually struggle with understanding and fully utilizing the capabilities inherited from the mainframe. This session will present a set of mainframe modernization patterns that could not only extend the mainframe life, but also fully leverage the capabilities that the mainframe provides.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

Technical Insights: Use Platform Engineering to Deliver Cloud Operations Like an MSP

Lydia Leong, Distinguished VP Analyst, Gartner

When "cloud as a platform" is treated like a product, you can build a cloud-focused platform engineering team that is capable of serving application teams with a wide range of needs, including DevOps-oriented and site reliability engineering (SRE) needs. Learn from the successful models of leading cloud-managed service providers to build capabilities that deliver great developer experiences.

Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST

Magic Quadrant and Critical Capabilities for Container Management

Dennis Smith, Distinguished VP Analyst, Gartner

The container industry continues to grow and evolve. This session will present the results of Gartner's first Container Management Magic Quadrant and Critical Capabilities documents. It will cover how the vendors are competing in the market and what use cases and critical capabilities are most prominent. Market trends will also be discussed.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

Delivering Great Hybrid IT Workload Placements: Cloud vs. On-Premises vs. Colocation vs. Edge

Chris Saunderson, Sr Director Analyst, Gartner

Determining the most suitable location for workloads, be it public cloud, on-premises, colocation, or edge, can be a complex task for most I&O leaders. In this session, we'll explore the latest trends and proven best practices, to equip you to make informed decisions about optimizing your hybrid IT infrastructure to deliver maximum business value.

Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST

Top Emerging Trends in Containers and Kubernetes

Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Containers and Kubernetes have emerged as prominent platform technologies for building cloud-native apps and modernizing legacy workloads. In this session, we peek into the top 5 trends that will shape its future.

Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST

From Infrastructure as Code to Infrastructure Platform Engineering in 30

Hassan Ennaciri, Sr Director Analyst, Gartner

This session will cover the steps to evolve from IaC scripts to speed up provisioning of infrastructure services to building dedicated teams that leverage platform engineering practices to deliver end-to-end infrastructure services as products. The session will also cover the new required operating model and best practices to deliver successful products that meet customers' needs.

Thursday, December 07, 2023 / 11:45 AM - 12:30 PM PST

Ask the Expert: Everything You Want to Know About Hybrid Cloud Storage Platforms

Julia Palmer, VP Analyst, Gartner

This session will answer your questions about distributed hybrid infrastructure and hybrid cloud storage, We will answer your questions about use cases, technologies, vendors and products.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST

Technical Insights: Slouching Toward GitOps: Platform Engineering and the Future of IT Operations

Paul Delory, VP Analyst, Gartner

GitOps is the goal, but GitOps relies on an operating platform that is already highly automated and abstracted. Platform engineering (one of Gartner's Top Strategic Technology Trends for 2023) thus comes to the fore. Join the lead author of Gartner's GitOps and platform engineering research to discuss building the platforms that will power GitOps — and the next generation of IT operations.

Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST

Ask the Expert: Roles, Skills and Training to Build a Successful Infrastructure Platform Engineering Team

Hassan Ennaciri, Sr Director Analyst, Gartner

Infrastructure platform engineering is a modern practice of building and operating common infrastructure services as products. It is the foundation of modern software delivery as it accelerated the delivery of infrastructure platforms necessary to develop and host software products and services. By leveraging software engineering practices and adopting infrastructure as code, the platform teams are able continuously deliver scalable, reliable and secure platforms.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

The Evolving Digital Foundation

David Smith, Distinguished VP Analyst, Gartner

Digital foundations are a set of processes, principles and technical capabilities needed to enable future strategic business goals by delivering an adaptive and composable platform that supports rapid delivery of new digital products and solutions. With a flexible, scalable and adaptable digital foundation, companies will be able to adapt to rapidly changing business needs.

Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST

Technical Insights: Engineering Platforms and the Future of Cloud Networking: Bridging the Great Divide Between Networking and Apps

Simon Richard, VP Analyst, Gartner

Emerging networking technologies like service mesh and AWS lattice represent the fabric of the future of networking. This presentation describes the technologies’ challenges and opportunities and how the network becomes a flavor of platform engineering.

Topics include:

Automation across I&O, Cloud management, DevOps, Monitoring, observability, SRE, chaos engineering,  ITSM, future of ITSM, Data center, resilience, reliability, recoverability, outsourcing

Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST

Backup/Recovery Innovations to Simplify, Protect and Recover From Any Disaster

Michael Hoeck, Sr Director Analyst, Gartner

Backup and recovery vendors continue to innovate so organizations can simplify yet protect and recover data from any disaster more effectively. This session will share insights into backup and recovery innovations that help organizations manage data spread across on-premise, hybrid and multicloud environments, including SaaS applications.

Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST

Strategic Blueprint for Modernizing Service Operations

Chris Laske, Director Analyst, Gartner

Increased business model change and speed of delivery have rendered manual, nonadaptive, centralized IT service management practices obsolete. Progressive I&O leaders must modernize services and adopt holistic approaches to service delivery to drive digital technology initiatives.

Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST

Ask the Expert: Modern Secure Backup and Recovery Best Practices

Stanton Cole, Sr Director Analyst, Gartner

Successful implementation of a data protection strategy requires a clear understanding of what goes into protecting and recovering your data. This session offers a follow-up opportunity to gain that clear understanding and go deeper on topics covered in the data protection strategy breakout.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 02:30 PM - 02:50 PM PST

Magic Quadrant for Enterprise Backup and Recovery Software Solutions

Michael Hoeck, Sr Director Analyst, Gartner

In this session, we will review the Magic Quadrant for Enterprise Backup and Recovery Software Solutions. The market is quickly responding to customer requirements for simplification, protecting hybrid, multicloud and SaaS environments, mitigating the impacts of ransomware, aligning with security requirements, and reducing costs. Organizations will gain insight into which vendors are best positioned to meet their backup and recovery requirements.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

Future-proof: Strategic Roadmap for I&O Digital Workplace Transformation

Tom Cipolla, Sr Director Analyst, Gartner

I&O digital workplace leaders are faced with the challenge of balancing innovation with the need to support and manage the end user environment. The decisions that are made now have long lasting effects on the organization's ability to adapt to change in the future. This session will outline the digital workplace technologies, strategies and structure to help make their organizations future-proof.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

IT Outsourcing Framework to Effectively Manage Service Providers

Andrew Miljanovski, VP, Advisory, Gartner

As more organizations outsource their infrastructure, applications and communications, IT leaders struggle to manage, measure and control their providers. Cloud and digital initiatives are complex creating pressure, making contracts and supplier relationships more challenging. Using an IT outsourcing management framework is a must for IT leaders to balance cost and risk and create value for their organizations.

Wednesday, December 06, 2023 / 10:30 AM - 10:50 AM PST

Magic Quadrant for Application Performance Monitoring and Observability

Mrudula Bangera, Director Analyst, Gartner

The world of application performance monitoring (APM) and observability is changing. Attend this talk to find out more about the changing vendor landscape, and catch up on the latest trends in understanding your critical application and service performance.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

Delivering Service in a Product-Centric World

Joe Rogus, Sr Principal, Advisory, Gartner

The one-size-fits-all ITSM processes, implemented by most organizations, no longer meet the needs of product- and digitally-focused organizations. I&O leaders must adapt, federate and modernize their ITSM offerings, and engage with the DevOps and product communities. This session will explain the background of this situation and the necessary actions to address it.

Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST

Ask the Expert: Best Practices for Endpoint Management and Patching

Tom Cipolla, Sr Director Analyst, Gartner

Modern technologies have enabled significant improvements and have dramatically reduced the time required for endpoint device management and patching operations. This session will focus on strategies for success, including the technologies, processes and organizational design needed to keep pace in the face of the constantly increasing cyberthreat landscape.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST

Top 10 Ways to Improve the Digital Employee Experience

Dan Wilson, VP Analyst, Gartner

Demand for guidance on how to improve the digital employee experience (DEX) has grown exponentially over the past several years. In this session, we will provide the top 10 ways to improve DEX.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

Technical Insights: From Chaos to Clarity: How to Monitor Critical Infrastructure in a Multicloud Environment

Dylan Roberts, Sr Director Analyst, Gartner

Gain key insights on how to achieve clarity in monitoring critical infrastructure in a multicloud environment. Attendees will learn the best practices and strategies for effective multicloud monitoring. Including selecting an operating model, defining critical services, establishing global standards and leveraging automation to improve visibility, reduce complexity and ensure business continuity.

Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST

Ask the Expert: Align ITSM Practices With Agile Approaches

Chris Laske, Director Analyst, Gartner

Many organizations struggle to integrate their new agile approach with traditional ITSM practices, leading to friction and poor relationships across communities. This session will allow participants to raise and debate questions relating to the need for a fully collaborative environment and understand the issues that prevent this from happening.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST

Ask the Expert: How to Start and Evolve an SRE Practice in Your Organization

Hassan Ennaciri, Sr Director Analyst, Gartner

In this session, steps to start an SRE practice will be discussed. The discussion will also cover how to evolve and grow the adoption of SRE, and what would the engagement with other teams look like as well as toles skills required for the same.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST

Future of Observability

Mrudula Bangera, Director Analyst, Gartner

Discuss the changing landscape of monitoring and observability, and key trends in 2023 and beyond. How is observability forecasted to grow in the next three years and the factors driving it? Share some client examples of how they are using observability to improve their digital business.

Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST

Ask the Expert: Should I Consider Managed SD-WAN Services?

Danellie Young, Sr Director Analyst, Gartner

This session will provide you with how to best plan for a migration from traditional private networks over to SD-WAN solutions. Why would an enterprise consider such a move? What benefits does a managed SD-WAN offer provide? This session will provide tips and real world examples for negotiating these agreements, including renewals and new agreements, and reinforcing the value of the RFP for effective solicitation efforts.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

Technical Insights: Top Mistakes to Avoid When Implementing Disaster Recovery in the Public Cloud

Stanton Cole, Sr Director Analyst, Gartner

As public cloud adoption evolves, organizations are moving into the public cloud at an ever-increasing rate. Moving applications that are entry-level development and testing applications to mission-critical applications. This session discusses the common mistakes organizations make when implementing disaster recovery (DR) in the public cloud and approaches to avoid those mistakes.

Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST

How to Build the Site Reliability Engineering Toolbox

Daniel Betts, Sr Director Analyst, Gartner

Operationalizing SRE is a combination of practices, people and tools. I&O Leaders must invest in tools and technologies to improve their realization of benefits in SRE, across service level objectives, infrastructure provisioning and deployment, chaos engineering, incident response, observability and performance engineering. Selecting tools to enable SRE can be a daunting task, as there is no clearly defined toolset, and teams leveraging SRE and its practices are often unsure of what to select or where to start.

Thursday, December 07, 2023 / 10:15 AM - 11:00 AM PST

Ask the Expert: Observability and AIOps

Mrudula Bangera, Director Analyst, Gartner

Customer experience has become the top priority for IT and business teams. To achieve this, teams are turning to AIOps and observability. Come to this Ask the Expert session and get answers to all your questions in this fast-evolving area.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 10:15 AM - 11:45 AM PST

Workshop: Understanding and Improving the Maturity of Your Digital Workplace

Dan Wilson, VP Analyst, Gartner

During this workshop, you will complete an assessment of your digital workplace maturity and align that to a high-level strategic roadmap. You will leave the session with a template ready for you to present concepts to stakeholders and develop your investment plans. We highly recommend workshop participants complete the Digital Workplace Maturity Assessment prior to the session in order to gain the most value. Please click here to access: https://surveys.gartner.com/s/DigitalWorkplaceMaturity

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST

Introducing the Market Guide for ITSM Platforms

Chris Laske, Director Analyst, Gartner

Gartner has retired the Magic Quadrant for ITSM Platforms. Learn why this was needed, and how to navigate vendor hype and optimize spending by rightsizing your technology for current and future needs, using the new Market Guide for ITSM Platforms.

Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST

Navigating the Cloud Management Tooling Market

Dennis Smith, Distinguished VP Analyst, Gartner

There are literally hundreds of tools used to manage cloud computing deployments. This session will present a framework that will help enterprises navigate this dynamic domain, focusing on FinOps tooling that continues to be the busiest subset of the overall cloud computing tooling market.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

Use Telemetry Pipelines to Efficiently Monitor Your Hybrid Environments

Gregg Siegfried, VP Analyst, Gartner

Application and infrastructure monitoring has evolved into a data-rich, insights-driven analytics exercise, but the logistics and cost associated with ensuring that the telemetry is ingested and analyzed on a timely basis pose challenges to many organizations. Telemetry pipeline products are emerging to address these challenges — do they? This session explores use cases, benefits and available products.

Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST

Charting Your Success: Building an I&O Automation Value Story

Chris Saunderson, Sr Director Analyst, Gartner

While automation remains a hot topic for clients, an overlooked component is ensuring that a value story about the results of automation can be told. This is critical to sustain ongoing investments into I&O automation initiatives and keep success at the forefront

Topics include:
Edge strategy, edge networking, edge use cases, edge architecture and edge infrastructure, Analytics at the edge, data management at the edge, monitoring at the edge, Edge complexity/integration

Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST

I&O Leaders Guide for Storage and Data Services at the Edge

Julia Palmer, VP Analyst, Gartner

As data expands to the edge and grows in the cloud, I&O leaders require data and storage services to be deployed everywhere. In this presentation, we will discuss edge computing use cases and learn from the early adopters of edge storage and data services. It will cover unique requirements, technologies, trends and vendors that specifically address growing needs for edge computing storage and data services.

Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST

Technical Insights: Don’t Expect Your Parent’s CDN In the Edge Era

Simon Richard, VP Analyst, Gartner

Emerging CDN edge technology enables low-latency serverless functions at the CDN edge. Innovations at the CDN edge can displace the cloud as a hosting platform. This presentation will address the technology's current and potential use cases.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

Building an Edge Computing Strategy

Thomas Bittman, Distinguished VP Analyst, Gartner

Edge computing is a rapidly growing trend that remains very immature in terms of technologies, standards and experience. However, it is integral to digital transformation and enterprise success, and most enterprises lack a strategy. In order to accelerate and drive successful deployments, I&O leaders need to be proactive, and build a strategic plan around five key elements.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

Build an Effective Business Case For Edge Computing

Jeffrey Hewitt, VP Analyst, Gartner

As edge computing becomes more prevalent in the market, C-level executives will need to be convinced of the right reasons for adopting choices from a myriad of offerings. This session will provide insights into how to go beyond the technological aspects of edge computing and provide business drivers for adoption, which will get edge computing plans approved and allow I&O to lead with innovation.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

The Wild, Wild Edge Computing Marketplace

Thomas Bittman, Distinguished VP Analyst, Gartner

Edge computing is changing the strategies of most IT vendors, and both existing vendors and startups are racing to fill technology gaps. Solutions will require partners that complement each other. For now, vendors are jockeying for positions, markets are forming, and some vendors will find a role, while others are squeezed out. We discuss the landscape today and in the future.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

From 5G to LEOs: How to Tune in Fixed Wireless WAN Options

Karen Brown, Director Analyst, Gartner

Fixed 5G and LEO satellite options are giving enterprise customers new WAN options. But despite the hype, they are not equivalent to traditional MPLS or DIA connectivity. In this session, we will lay out what fixed 5G and LEO satellite connections can, and more importantly can't do, as well as how to effectively deploy them as part of a next-generation WAN infrastructure.

Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST

Technical Insights: When Does It Make Sense to Run Containers and Kubernetes at the Edge?

Tony Iams, VP Analyst, Gartner

Containers promise an ideal fit for edge computing. They provide a consistent environment for applications from development to production. It helps to enable predictable systems behavior in remote locations. However, distributing Kubernetes clusters at scale introduces new management requirements. This session will review scenarios for using containers and Kubernetes at the edge and highlight solutions for helping these deployments.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

Top 5 Trends to Modernize and Deploy Storage Everywhere

Jeff Vogel, Sr Director Analyst, Gartner

I&O leaders responsible for enterprise storage are making technology decisions to get a handle on the explosive growth of unstructured data, to deliver storage as a service, on modern flash storage while protecting from cyberattacks. This session will explore the key technology trends that are driving innovation in storage technologies across cloud, core and edge to deliver business outcomes.

Thursday, December 07, 2023 / 10:15 AM - 10:35 AM PST

Market Guide for Hybrid Cloud Storage

Julia Palmer, VP Analyst, Gartner

Hybrid cloud storage solutions are increasingly being used to leverage cloud agility and elasticity. These solutions enable infrastructure and operations leaders to modernize storage services on-premises, at the edge and in the public cloud to deliver mobility, resiliency and operational efficiency.

Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST

Technical Insights: Network of Future: The LEO Satellite Connectivity Challenge

Mohini Dukes, Sr Director Analyst, Gartner

The goal to innovatively connect distributed people and things are driving interest in satellite, specifically Low Earth Orbit (LEO) technologies. As this emerging market develops, the session provides a practical view of what is possible, what to expect and how it relates to 5G.

Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST

Examples of Edge Computing, Everywhere

Thomas Bittman, Distinguished VP Analyst, Gartner

Gartner has collected and analyzed hundreds of edge computing use cases around the world. This presentation will provide analysis on the types of use cases being deployed, and show what is happening by industry. We'll discuss the problems being solved, solutions, results and surprises discovered. This presentation will give you ideas of what you should be considering.

Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST

Securing the Edge

Neil MacDonald, Distinguished VP Analyst, Gartner

Securing edge computing requires a mashup of technologies and approaches that incorporates elements of mobile security, data center security, cloud security and access security. In this session, we’ll discuss a multilayered strategy for a “zero trust edge” that assumes compromise of the local environment and looks to identify, authenticate and control the edge infrastructure stack from end-to-end throughout its life cycle.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

Technical Insights: Prepare for 5G Private Mobile Network Adoption

Mohini Dukes, Sr Director Analyst, Gartner

5G private mobile networks are a platform to enable business transformation and innovation. This session lays out a pragmatic approach ranging from use cases and market trends to how to prepare to adopt the technologies and derive value from mobile edge compute.

Topics Include:
Cloud security, Cybersecurity, zero trust networking, security and compliance, DevSecOps, data protection/backup/recovery, Secure access service edge (SASE), Malware/ransomware, threat modeling, reporting and remediation, IAM, CISO partnership

Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST

Technical Insights: Outlook for Application Security

William Dupre, Sr Director Analyst, Gartner

Application security continues to evolve, with DevSecOps and API security coming into maturity. However, organizations must also look to secure their software supply chain and cloud-native deployments effectively. This session will explore this evolving landscape and provide organizations with the insights they need to consider for 2023 and beyond.

Tuesday, December 05, 2023 / 11:00 AM - 12:30 PM PST

Workshop: Developing a Ransomware Playbook for Incident Response

Paul Furtado, VP Analyst, Gartner

Ransomware, unlike other security events, puts your organization on a countdown timer. Delays in decision-making and response can significantly increase the risk to the business. In addition to your incident-response plan, a specific ransomware playbook is needed. This workshop will provide you with the tools and techniques needed to create a playbook specific to your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST

Outlook for Identity and Access Management

Henrique Teixeira, Sr Director Analyst, Gartner

Digital identity requirements and importance are growing, as organizations are migrating their infrastructure and apps to the cloud. Enterprises anticipate innovations to enable continuous, dynamic and intelligent IAM controls while bracing for emerging decentralized identity impact and potential web3 business model disruption. This session discusses key trends and the IAM outlook in the coming years.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

Guide to Security in a Hybrid Environment

Paul Furtado, VP Analyst, Gartner

Enterprises share their resources among on-premises, cloud and SaaS environments. Each scenario has its own unique security challenges. Attendees will learn how to address the challenges around securing their assets in these environments with the limited staff, budget and tools they have.

Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST

Ask the Expert: How to Secure Cloud-Native Applications

William Dupre, Sr Director Analyst, Gartner

Organizations seek strategies to secure their container, Kubernetes and serverless deployments. DevSecOps, policy-as-code and CNAPP capabilities must be considered. This session would allow you to share your security best practices that enable successful and secure cloud-native deployments.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

Leadership Vision for Security and Risk Management, 2024

Tom Scholtz, Distinguished VP Analyst, Gartner

CISOs and IT leaders are key digital business enablers and are accountable for helping the enterprise balance the associated risks and benefits. This leadership vision will help CISOs, CIOs and I&O leaders plan for 2024 and present their vision to leadership, peers and teams.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

Technical Insights: The Art of Threat Modeling

William Dupre, Sr Director Analyst, Gartner

Threat modeling is vital to the organization, even beyond application security. Marshaling the necessary defenses against cyberattacks requires the methods and discipline of the modeling process. This session will review how organizations can take a systematic approach to model threats against various systems and assets.

Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST

How to Make Your Teams Care About Security

Deepti Gopal, Director Analyst, Gartner

This session is going to cover three scenarios of bad strategic planning. The goal of the session is for you to see how things can go wrong, but most importantly how can you bring it back. An action-packed session of stories that will make you want to take a closer look at what you are doing, so you don't repeat the same.

Wednesday, December 06, 2023 / 12:00 PM - 12:45 PM PST

Roundtable: Who’s Doing What With SASE, SSE and SD-WAN

Andrew Lerner, Distinguished VP Analyst, Gartner

SD-WAN, SSE and SASE technologies securely connect users to applications, enable innovation and increase security. In this session, we'll get beyond vendor hype to explore real-world stories, as end-users will share their experiences regarding SDWAN, SSE, and SASE deployments.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

Road Stories: Lessons Learnt (and Fingers Burnt) in IT Risk Management

Tom Scholtz, Distinguished VP Analyst, Gartner

Many IT risk management efforts fail. Certain pitfalls and misconceptions can result in a failure to engage or can even produce animosity among business and IT colleagues. This presentation will highlight these pitfalls and share proven practices to avoid them.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

Protection From the Risk Within — Managing Insider Risk

Paul Furtado, VP Analyst, Gartner

One of the biggest risks to our security accesses our systems on a daily basis. This presentation will focus on providing guidance on building an effective insider risk program. We will discuss the tools, tactics and techniques to balance the needs of the business with user's privacy. Recommendations will also be made on how to present the program effectively to leadership and end users.

Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST

Ransomware Is Changing — Are You Ready?

Paul Furtado, VP Analyst, Gartner

The bad actors are adapting and pivoting their attacks. In this session, we will highlight the changing landscape of ransomware and discuss the new tactics being deployed and how to position your business best to combat them.

Thursday, December 07, 2023 / 10:15 AM - 11:00 AM PST

Ask the Expert: How to Make Your Teams Care About Security

Deepti Gopal, Director Analyst, Gartner

This session is going to cover three scenarios of bad strategic planning. The goal of the session is for you to see how things can go wrong, but most importantly how can you bring it back. An action-packed session of stories that will make you want to take a closer look at what you are doing, so you don't repeat the same.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST

The Pragmatic Path to Zero Trust Networking

Andrew Lerner, Distinguished VP Analyst, Gartner

I&O clients increasingly seek to embed security and implement "zero trust" in their networks. This session goes beyond the hype and marketing to identify what is real and what specific short- and mid-term steps the I&O leaders can take to improve security and apply zero-trust principles.

Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST

Cloud Security 201: A Cloud Security Cookbook

Patrick Hevesi, VP Analyst, Gartner

Cloud security remains a challenge; we must protect data when it is out of our control. This session will address the emerging trends in cloud security, what they bring to your organization and how to use them most effectively. Security is seen as an obstruction to cloud adoption; this will show you how to enable it without losing protection.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

Technical Insights: Ransomware 101: Maximizing Protection Using Existing Technologies

Stanton Cole, Sr Director Analyst, Gartner

Organizations face countless options for ransomware prevention and recovery but need to choose the best approach for their specific needs. Despite limited resources, it's crucial to protect against ransomware threats. This session offers technical and non-technical solutions using existing resources or basic cybersecurity practices to prevent and protect against ransomware attacks.

Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST

Avoid the Breach With Identity Threat Detection and Response

Henrique Teixeira, Sr Director Analyst, Gartner

Conventional IAM and security prevention controls are not sufficient to protect your identity system itself from cyber attacks. Learn how to enhance your cyber attack preparedness with the emerging discipline of identity threat detection and response.

Topics include:
Staffing attraction and retention, Skills and competency assessment, skills and competency development, Future of work, Roles and workflows, Learning methods, learning communities, career path development, Job family definition, recruitment strategies, Workforce development strategy, staffing numbers, Retirement and succession planning

Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST

Sourcing Talent From the Inside: How Leaders Use an Adaptive Skills Network That Transcends Organizational Needs

Mark Margevicius, VP Analyst, Gartner

Leaders often struggle to motivate and empower their employees to transition to new skills and roles to meet digital business transformation demands. This session will help leaders devise a strategy that creates an adaptive skills network that assists in sourcing of future-oriented skills from their existing workforce.

Tuesday, December 05, 2023 / 11:00 AM - 11:45 AM PST

Ask the Expert: Bridging the IT Gender Divide: Attracting and Retaining Female I&O Talent

Erin Pierre, Principal, Advisory, Gartner

In the typical IT organization, women comprise only 26% of roles, with less than 2% being women of color. This disparity is even wider in IT leadership and executive positions. The session will focus on how I&O leaders can help attract and retain female talent through creative and outside-the-box recruiting strategies, employee engagement tactics, and diversity initiatives.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 01:00 PM - 02:15 PM PST

Senior Leadership Circle Lunch: Using Marketing and Iterative Approaches to Improve Adoption of Anything in Large Organizations

George Spafford, VP Analyst, Gartner

That is a very bold title, but one that is true. When we look at the sheer complexity of large I&O organizations today, countless unknowns prevent big bang approaches from being successful. Whether we are looking at DevOps, platform engineering or organizational change in general, an iterative approach that focuses on understanding and delivering customer value is essential.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

Powering Productivity: 5 Ways to Boost IT Employee Output and Wellbeing

Graham Waller, Distinguished VP Analyst, Gartner

This data-driven session unveils IT employees’ top drivers of productivity that are not currently being fulfilled. It provides five practical IT leader actions to boost IT productivity without piling more work and more hours on employees.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

Technical Insights: What Makes a Great Cloud Architect?

Ang Troy, Sr Director Analyst, Gartner

As organizations work to adopt and operationalize their public cloud efforts, lack of coordination and good governance frequently lead to long-term difficulties and risks that may have otherwise been avoided. Organizations should create and fill a role for an enterprise cloud architect who can help guide them through cloud adoption, lead a cloud center of excellence and champion the use of the cloud. Learn what makes a great cloud architect in this session and help determine who might be your best choice.

Tuesday, December 05, 2023 / 04:00 PM - 04:45 PM PST

Senior Leadership Circle Roundtable: I&O Skills Attraction and Retention — What Are Your Peers Doing About It?

Mark Margevicius, VP Analyst, Gartner

The number one challenge for I&O leaders is still I&O skills and resources, and it's worsening. Join this session to meet and discuss the challenges with your peers and understand what they are doing about it. Share your experiences and create valuable connections.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 04:00 PM - 04:45 PM PST

Senior Leadership Circle Roundtable: What Agile Practices in I&O Empower Faster Delivery of Value?

Daniel Betts, Sr Director Analyst, Gartner

I&O teams are embracing agile practices to enable faster delivery of value, but these practices require lots of trial and error to fully grasp value outcomes and define something that works. Share your experiences of what has worked and not worked for you in your organization, and learn from your peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

Technical Insights: Transitioning Your Skillset From Traditional IT to the Cloud

Douglas Toombs, VP Analyst, Gartner

IT is one of the few career paths where some skills have a definitive "expiration date" to them. Over many decades, IT professionals worldwide have adapted to this challenge and the evolution of cloud computing brings another iteration of the same cycle. This presentation will explore the skills that infrastructure and operations professionals need to focus on to successfully transition from traditional IT to cloud computing.

Wednesday, December 06, 2023 / 10:30 AM - 12:00 PM PST

Workshop: Making the Most of Your Scarcest Resource: Your Time

Mark Margevicius, VP Analyst, Gartner

The IT infrastructure leader’s scarcest resource is not their budget or their staff, but their time. The ability to allocate and defend time for critical priorities is the mark of an effective IT infrastructure leader. Workshop attendees will apply the four components of the "I&O time prioritization cycle" in real time to calendars, walking away with proven tactics to defend their time, for the work that matters the most.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

Outpacing Future of Work Trends: The Agile Learning Imperative

Graham Waller, Distinguished VP Analyst, Gartner

Employees will have to upskill continuously and reskill more frequently to survive and thrive amid future-of-work trends from hybrid work to machine-human collaboration. Agile learning is an indispensable tool for IT leaders to future-proof employees and close critical skills gaps.

Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST

Technical Insights: How to Transform New Roles and Skills to Keep Pace With Next Generation Distributed Everything Architectures

Matthew Brisse, VP Analyst, Gartner

Updating skills to keep pace with the rapid pace of innovation and change is a challenge for every organization. How do you or your staff develop new skills to remain relevant in days distributed, everything-everywhere environment? This session addresses career and skills growth by leveraging competency development strategies to remain relevant as cloud and DevOps practices grow.

Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST

Senior Leadership Circle Roundtable: Real Talk: How to Address Age and Skills Transfer in a Multigenerational Workforce

Autumn Stanish, Sr Principal Analyst, Gartner

As the workforce ages and demographics shift, I&O leaders must ensure employees effectively transfer critical knowledge to minimize its loss. However, intergenerational tensions can inhibit growth and knowledge transfer, as all generations can feel protective of their skills and knowledge. This roundtable will address the emotional nuances of a multigenerational workforce critical to fostering continuous learning, job security and relational harmony.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

Turbocharge Your Time to Hire With Technical Skills Assessment Platforms and Improve Your Overall Hiring Process

Aaron Harrison, Director Analyst, Gartner

Learn how to use technology, tools and process improvement for consistent candidate experiences and ensure new hires are high-quality fits. Examine the current hiring processes and make necessary changes to improve efficiency and ensure continual alignment with evolving business needs. “Poor fit for the job” is one of the top reasons for turnover among IT new hires. Additionally, engineering teams spend an unsustainable amounts of time and energy on recruiting tasks such as technical screening and interviewing, detracting from delivery of customer value. Existing recruitment processes are not only cumbersome but also fail to fast-track highly skilled candidates, leading to poor hiring decisions.

Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST

Don't Spend More, Spend Smarter: Rewards Strategies That Attract and Retain IT Talent

Lily Mok, VP, Team Manager, Gartner

Amidst continued economic disruption, labor market volatility and the ever-increasing pace of business change, the market for top tech talent remains dynamic. IT leaders must account for these factors to maximize the relevance and cost-effectiveness of rewards for attracting and retaining tech talent. This session will prepare you to work with your HR leaders to create a compensation strategy responsive to the current tech talent crunch while maintaining sustainability in an uncertain future.

Thursday, December 07, 2023 / 10:15 AM - 11:00 AM PST

Roundtable: Building a Cloud Talent Program

Lydia Leong, Distinguished VP Analyst, Gartner

Most organizations desperately need personnel with cloud skills, and have limited ability to hire new employees with such skills. Come to this analyst-moderated interactive peer discussion to share your experiences with upskilling teams for the cloud and to learn from the successes and challenges that others have encountered.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST

I&O Skills: What's Needed Now, What's Needed in the Future

Mark Margevicius, VP Analyst, Gartner

This broad skills-related pitch usually shows off the skills roadmap, some case studies, and some practical advice that people can follow.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

Adopting Agile Ways of Working in Infrastructure

Daniel Betts, Sr Director Analyst, Gartner

Paul Wang, Sr Principal, Research, Gartner

Are you exploring product management as you establish digital foundations in your organization? Join this session to learn about the most innovative ways to set up infrastructure product teams and install product-centric ways of working in your organizations.

Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST

Betamax, Pagers and Typewriters — Overhaul Your Technical Talent and Unlock Your Organization's Future

Aaron Harrison, Director Analyst, Gartner

Most staff aren’t prepared for future needs. Survey of 100 IT & HR leaders 47% don’t believe their team has skills for today, 64% for the next three years. Find latent talent within your organization and upskill your staff from within.

Topics include:
DEI strategies, Product management, transformation management, organizational change management, Organizational structures, organization design, Team enablement, fusion teams, culture change, operating models, I&O strategy, Leadership development, leadership styles, Managing employee performance, technical debt hacks

Tuesday, December 05, 2023 / 08:00 AM - 09:15 AM PST

Senior Leadership Circle Networking Breakfast: Welcome, Guide to Senior Leadership Circle, Broader Conference and Networking

George Spafford, VP Analyst, Gartner

Senior leadership circle: Networking breakfast — In this session, you can share experiences and innovative ideas, and grow your community of peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST

Top Trends Impacting Infrastructure and Operations

Jeffrey Hewitt, VP Analyst, Gartner

I&O leaders have little time, skills, and budget to track emerging trends and the full impact of those on infrastructure and operations. I&O leaders should use this research to identify which of the top trends are most likely to impact their organization and implement effective tactics to respond. Trends to be covered relate to both infrastructure and operational issues.

Tuesday, December 05, 2023 / 11:00 AM - 11:45 AM PST

Ask The Expert: How to Cultivate a Value-Centric Culture

James Boyle, Sr Director, Advisory, Gartner

Our constantly evolving organizations bring a wealth of changes to our processes, systems, goals and ultimately, our people. With more changes on the horizon, it is essential now more than ever before to intentionally craft a culture that your teams can get behind; a culture that is unifying, engaging and oriented on value to your customers. Join your peers in this Q&A session to get to the heart of the choices to make and outcomes to strive for.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST

Leadership Vision for 2024: Infrastructure and Operations

Nathan Hill, Distinguished VP Analyst, Gartner

Infrastructure and operations leaders must be active contributors to their organization's success. They must help enable growth by helping to scale initiatives throughout their enterprise but face significant external and internal challenges. This presentation will focus on the key challenges and trends impacting I&O and what leadership actions will generate success in 2024 and beyond.

Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST

Ask the Expert: How I&O Leaders Can Ensure a Diverse Workforce Though an Enhanced DEI Initiative

Deepti Gopal, Director Analyst, Gartner

Diversity, equity and inclusion (DEI) is a critical initiative for any organization. This session allows you to self-reflect and discuss with our expert your challenges, and generate ideas for leading DEI in your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

Leadership Vision for 2024: Midsize Enterprise Technology Leader

Mike Cisek, VP Analyst, Gartner

Midsize enterprise technology leaders must develop a holistic forward-looking vision that is secure, cost-effective, resilient, agile, and adaptive to business demands. This helps MSE technology leaders in planning for 2023 and in presentations to leadership, peers, and teams.

Tuesday, December 05, 2023 / 02:30 PM - 04:00 PM PST

Senior Leadership Circle Workshop: Equip Yourself, So You Are Ready to Lead Your I&O Team Through Big Changes

George Spafford, VP Analyst, Gartner

The way we organize and execute IT in our organizations, as well as the technologies we leverage, are fundamentally changing as we speak.
I&O leaders must equip and guide their teams for these changes, where the required capabilities and knowledge in the near future will be much different from the past.
In this interactive session we will jointly explore what this requires from you as a leader.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

Key Behaviors That Drive I&O Leader Effectiveness

Chris Saunderson, Sr Director Analyst, Gartner

Paul Wang, Sr Principal, Research, Gartner

Gartner's analysis shows only 11% of I&O leaders are very or extremely effective in delivering I&O services that impact consumer satisfaction and business outcomes. Based on a survey of more than 100 I&O leaders, this session highlights key behaviors that differentiate the most effective I&O leaders from their peers based on specific I&O activities they prioritize, their background and their effectiveness in delivering key I&O services.

Wednesday, December 06, 2023 / 07:15 AM - 08:30 AM PST

Senior Leadership Circle Networking Breakfast

George Spafford, VP Analyst, Gartner

Senior leadership circle: Networking breakfast — In this session, you can share experiences and innovative ideas, and grow your community of peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 09:00 AM - 09:45 AM PST

Gartner Keynote: What Good Looks Like — Stories of Allyship

Tori Paulman, Sr Director Analyst, Gartner

Stories of allyship range from the uncomfortable, the embarrassing, the learning moments and sometimes even success. IT and security leaders have an outsized opportunity to contribute to improved DEI (diversity, equity, and inclusion) by acting as an ally to people in marginalized or underrepresented groups. This session will help you become an allyship champion by highlighting the stories of your peers on their journey.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

Head of I&O vs. the CISO

Daniel Betts, Sr Director Analyst, Gartner

Paul Furtado, VP Analyst, Gartner

Explore the nexus of the conflict between I&O and IT security, and what the two groups are focused on. What are their tension points as they interact, and their mission-critical priorities and goals? When you break things down, are they so different? This session explores this tension, offering insights and actionable ways forward to build on a collaborative future.

Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST

An I&O Structure for Midsize Enterprises to Drive Execution

Mike Cisek, VP Analyst, Gartner

Midsize enterprises must exploit new delivery approaches, such as product-focused and platform engineering. Accommodating DevOps and hybrid services will require MSE I&O leaders to rethink team structures to outpace new requests without introducing unnecessary complexity or barriers to delivery.

Wednesday, December 06, 2023 / 12:30 PM - 01:45 PM PST

Senior Leadership Circle Lunch: Navigating the Multigenerational Workplace

George Spafford, VP Analyst, Gartner

Dr. Paul Redmond, Director of Student Experience and Enhancement University of Liverpool, England,

Today’s workplace is more demographically diverse than ever. For the first time, four generations are working together, sharing the same workplaces, working on the same projects, vying for the same career opportunities. As a manager, you need to understand how to get the best from your multigenerational teams. This presentation will show you how to do that, and how, by harnessing "DQ" (digital intelligence) and "EQ" (emotional intelligence), you and your team can achieve excellence.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

The Role of the Manager in Building a Diverse, Equitable and Inclusive Organization

Lisa Pierce, VP, Advisory, Gartner

Managers can make or break your DEI strategy. They play a critical role in supporting workforce diversity, building inclusion in their teams, and contributing to a truly equitable organization. However, few managers truly excel at this important role. Join this session to learn what the best managers are doing differently to help translate your organization's DEI strategy into real outcomes.

Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST

Roundtable: Success (or Not): Implementing DevOps From a World of ITIL

Daniel Betts, Sr Director Analyst, Gartner

Many organizations are in the midst of starting or well into their DevOps journeys. As organizations embrace the fluid agile nature of DevOps, how do they adjust their traditional ITIL practices to work in this new way of working? This session offers an opportunity to share insights with your peers into success stories, challenges and blockers to enabling this change.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 02:00 PM - 03:30 PM PST

Senior Leadership Circle Workshop: Managing Millennials and Gen Z: An I&O Leader’s Guide to Managing Younger Generations

Erin Pierre, Principal, Advisory, Gartner

Millennials and Gen Z are the future of your IT function. Do you really understand their different behaviors and expectations? This presentation will assess how I&O leaders can create a futuristic workforce strategy to leverage the strengths of millennials and Gen Z and overcome threats to a collaborative future.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST

You Need to Change Your I&O Operating Model — Here’s How

Mark Margevicius, VP Analyst, Gartner

Wider IT and the business demand that I&O change their approach to getting work done. I&O leaders are reluctant to update the operating model, seeing it as a complex and risky endeavor. Don't gamble on I&O's success and your future: fix the game by learning how to evaluate and update your operating model while managing the associated risk.

Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST

Roundtable: How to Develop Your Sourcing and Category Strategy

Yanni Karalis, VP Analyst, Gartner

Sourcing, and procurement and I&O leaders have listed sourcing and category strategy as one of their top priorities. Delivering progress against new goals and objectives means leaders must go beyond sourcing projects and think of a longer term by assessing future business needs. This roundtable will allow leaders to discuss their success stories in developing multiyear sourcing and category strategies.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST

Senior Leadership Circle Roundtable: Organizational Change Tips and Tricks

George Spafford, VP Analyst, Gartner

One of a leader's most significant challenges is getting people to change. This roundtable is a chance for experienced leaders to share what they have learned and ask questions about the reality of organizational change from each other. What works? What doesn't work? What would you do next time? What would you not do again?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

Tactical Technical Debt Reduction and Its Consequences

Roger Williams, VP Analyst, Gartner

This session looks at cloud migration, agile transitions and adaptive transformations and looks at the impact on reducing technical debt. It looks at the benefits of debt reduction and the offsets and investments to realize and transpose around lift and shift infrastructure migration, platform transition and application transformation as part of cloud delivery as compared with on premise projects.

Thursday, December 07, 2023 / 07:15 AM - 08:30 AM PST

Senior Leadership Circle Networking Breakfast

George Spafford, VP Analyst, Gartner

Senior leadership circle: Networking breakfast — In this session, you can share experiences and innovative ideas, and grow your community of peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST

Do You ODM? What I&O Leaders Need to Know About Outcome-Driven Metrics

James Boyle, Sr Director, Advisory, Gartner

Often, operational IT metrics are disconnected from business outcomes. As a result, I&O leaders struggle to demonstrate direct connections between technology investments to business outcomes. Outcome-driven metrics (ODMs) provide a direct line of sight from operational metrics to business outcomes. Once developed, ODMs can be used in various decision-making scenarios, supporting the CIO, I&O leaders and business executives to make better investment and prioritization decisions for value.

Thursday, December 07, 2023 / 10:15 AM - 11:45 AM PST

Senior Leadership Circle Workshop: World Class Business Outcomes Value of IT and Storytelling

George Spafford, VP Analyst, Gartner

Jodi Long, Executive Partner, Domains, Gartner

William Snyder, Sr Executive Partner, Domains, Gartner

Learn to justify IT needs by business value in this hands-on workshop for senior IT executives. While working with your peers, you'll refine your business value at risk skills by using a "net equivalent top-line sales" approach to reduce technical debt, drive innovation, or modernize technology — in pure business terms. You'll also enhance connectivity with your business by focusing on business-centric outcomes.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST

How to Design an I&O Organizational Structure

Joe Rogus, Sr Principal, Advisory, Gartner

How should an I&O leader organize their teams? What factors should be considered and what models are available? Is there an ideal structure? What are the positives and negatives of the different options and how should I&O leaders approach structuring? Join this session to gain insights into Gartner's experiences speaking with thousands of I&O leaders.

Thursday, December 07, 2023 / 11:45 AM - 12:30 PM PST

Roundtable: A Retrospective of DevOps/DevSecOps: What Have We Learnt?

Daniel Betts, Sr Director Analyst, Gartner

DevOps and DevSecOps are practices of continuous learning and development. As organizations go on their DevOps or DevSecOps journey, they learn what works well and what does not. This is a retrospective session to review what worked, what didn't, and what could have been better.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 12:15 PM - 01:30 PM PST

Senior Leadership Circle Lunch: 10 Unconventional Techniques to Attract Technology Talent

Lily Mok, VP, Team Manager, Gartner

Everyone is struggling to attract and retain digital talent. This session highlights multiple unconventional and underutilized approaches to recruiting and accessing digital talent. Learn effective techniques for finding and leveraging these sources to shrink talent gaps.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST

The New I&O Opportunity — Managing the Digital Infrastructure Supply Chain

Roger Williams, VP Analyst, Gartner

As the expansion of digital infrastructure outside of I&O control grows, I&O’s traditional value proposition shrinks. This is not the end of I&O — it is a new beginning! Join us to learn how to reposition I&O by embracing supply chain principles and taking responsibility for the organization's end-to-end digital infrastructure.

Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST

Senior Leadership Circle Roundtable: Making Your Multigenerational Team Function (Without Bickering)

Deepti Gopal, Director Analyst, Gartner

With Gen Z workers starting to enter the workforce, I&O leaders are confronted with managing the expectations of four different generations, within their teams and the greater organization culture. Participate in this session to discuss the associated challenges and exchange ideas about how to successfully overcome them.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST

Senior Leadership Circle Roundtable: How Are I&O Leaders Evolving their Organization Structures?

Joe Rogus, Sr Principal, Advisory, Gartner

Meet with other I&O leaders and understand what is triggering their need to restructure, what models they have and are pursuing, and how they are approaching change. Gain valuable insights whilst sharing our experiences, challenges and successes.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

The 6 Building Blocks of Infrastructure and Operations Maturity in Midsize Enterprises

Mike Cisek, VP Analyst, Gartner

I&O maturity is the most effective means to maximize the efficiency, utilization and output capacity of a resource-constrained I&O organization. MSE I&O leaders must focus on maturity attributes targeting resources and utilization, operational efficiency, technical debt, and financial transparency.

Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST

How I&O Leaders Can Enable Technology Creation and Innovation Within the Business

Joe Rogus, Sr Principal, Advisory, Gartner

I&O leaders face challenges in modifying how they engage with their customers and preserving their ability to deliver as they currently do. On top of this is the challenge of their customers producing their own technology or analytics capabilities. How should leaders approach these different customers? How does I&O avoid being seen as a blocker?

Topics include:
Contract negotiations, cloud migration cost management, Optimizing I&O costs, delivering value with I&O investments, Cloud cost management best practices, FinOps, IT vendor management and application governance

Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST

Technical Insights: How To Manage Costs of Applications Running in Containers and Kubernetes

Tony Iams, VP Analyst, Gartner

Kubernetes creates a logical separation between containerized applications and the underlying infrastructure needed to run containers, which can lead to unexpected cost increases if clusters are not configured properly, especially in the cloud. This session will review operational processes and tools to help optimize resources and costs when running containers on Kubernetes.

Tuesday, December 05, 2023 / 11:00 AM - 11:45 AM PST

Ask The Expert: 8 Steps to Success When Negotiating Software and SaaS Deals

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

This session will focus on how to use 8 powerful steps for planning negotiations with major vendors — megavendors, and new and emerging software and cloud vendors. These steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost optimization and risk-mitigation standpoint.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST

Technical Insights: Improve Your Cloud Efficiency by Tracking the Value of Your Deployments

Douglas Toombs, VP Analyst, Gartner

Cloud adoption often leads to overspending. Organizations react to that typically through emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you through using unit economics to track the value of your deployment and establish a cloud-efficiency metric that can drive your optimization initiatives.

Tuesday, December 05, 2023 / 12:30 PM - 01:30 PM PST

Contract Negotiation Clinic: How to Negotiate With Microsoft

Michael Silver, VP Analyst, Gartner

The complexity of Microsoft's licensing scheme and the number of contractual options often make it difficult for IT leaders to negotiate contracts and renewals. This interactive clinic describes strategies for IT leaders to successfully negotiate such contracts, which encourage risk reduction and value maximization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

The Art and Science of Managing the Digital Giants: Amazon, Microsoft, and ServiceNow

Yanni Karalis, VP Analyst, Gartner

Digital Giants like Microsoft, Amazon and ServiceNow can often be arrogant, unresponsive and difficult. However, they can also be strategic, innovative and even your business partner!
This session covers how to engage with the Digital Giants, how to set the stage, what is realistic and how to punch above your weight to achieve your strategic objectives.

Tuesday, December 05, 2023 / 02:30 PM - 03:30 PM PST

Contract Negotiation Clinic: Gartner's Top 10 Tips, Tactics and Tricks to Enhance Your Negotiation Playbook

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

William Snyder, Sr Executive Partner, Domains, Gartner

This clinic is an interactive session that will discuss how to use 10 powerful negotiation tips, tactics and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can be your negotiation playbook for all major technology negotiations for cost optimization and risk mitigation. Attendees will receive ready-to-use templates and checklists to put these 10 TTTs in action in their organizations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

How to Reduce Costs and Improve Sustainability in Digital Workplace I&O

Autumn Stanish, Sr Principal Analyst, Gartner

In this session, learn how to save money by deploying a sustainable digital workplace. The presentation will walk you through the most impactful changes you can make to improve sustainability and reduce costs for three scenarios: device life cycles, operations, and meeting technology. It will also show you how to model costs and carbon savings for the same.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

Evolve Your I&O Role: Act on 4 Key Business Trends to Enhance Your Buying Capabilities

Yanni Karalis, VP Analyst, Gartner

In this session, four top trends will be presented that will disrupt the IT leader's agenda in the foreseeable future. The presentation will provide insights into the challenges associated with these trends and the actions an IT leader needs to take to deal with a very challenging and volatile commercial environment. An IT leader's ability to understand and navigate through these commercial trends and challenges will determine their success in delivering to expectations.

Wednesday, December 06, 2023 / 10:30 AM - 11:30 AM PST

Contract Negotiation Clinic: How to Negotiate With ServiceNow

Andrew Miljanovski, VP, Advisory, Gartner

William Snyder, Sr Executive Partner, Domains, Gartner

This session will cover what IT leaders need to know when entering contract negotiations with ServiceNow, including understanding the vendor's strategy, preparing for its negotiation tactics and developing a negotiation strategy.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 10:30 AM - 12:00 PM PST

Workshop: How to Use Financial Models for Negotiation Leverage and Bargaining Power

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

Howard Berger, Executive Partner, Domains, Gartner

Through hands-on activities, this session will walk through three technology and cloud negotiation scenarios. This will help I&O leaders see how to use three financial models for negotiation leverage and bargaining power. Attendees will receive ready-to-use templates and checklists that are used during the workshop to put these models into action in their organizations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST

Technical Insights: Selecting and Implementing AIOps Platforms to Maximize Business Value

Matthew Brisse, VP Analyst, Gartner

AIOps platforms are increasingly becoming a critical component of modern IT operations. These platforms serve to augment, accelerate and automate human activities within IT operations. This session will address how to select and implement an AIOps platform based on Gartner's best practice gap analysis approach while staying focused on metrics-based value outcomes.

Wednesday, December 06, 2023 / 12:00 PM - 12:45 PM PST

Ask the Expert: What You Need to Know Before Negotiating a Microsoft Unified Support Agreement & Third-Party Support

Michael Silver, VP Analyst, Gartner

With the retirement of the software assurance benefit credit and changes to pricing, sourcing, procurement and vendor management, leaders negotiating Unified support contracts must seek cost transparency, predictability, proper concessions to mitigate unbudgeted cost increases, as well as evaluate third-party support options.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 12:00 PM - 12:45 PM PST

Ask the Expert: Cloud Financial Management and FinOps

Ang Troy, Sr Director Analyst, Gartner

Growing cloud spending gives you anxiety? Worried that you'll be held accountable for unexpected cloud costs? How to protect yourself and your organization against cost overruns? How to pursue optimization opportunities? Should you do adopt FinOps? Should you buy a tool? Join this session to ask just about anything on cloud financial management, FinOps and cloud economics.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

Top Cost Optimization Ideas to Evaluate Now for Your Network Spend

Danellie Young, Sr Director Analyst, Gartner

In this session, we'll review top cost optimization ideas I&O teams need to evaluate related to their network services. But, cost optimization isn’t only a one-time project to save money, rather it is a continuous discipline to drive spending and cost reduction while maximizing business value. The session will help you identify specific areas to focus on and how to implement an ongoing discipline to optimize costs going forward.

Wednesday, December 06, 2023 / 02:00 PM - 03:30 PM PST

Workshop: Learn How to Negotiate Cloud-Based Contracts and Achieve Required Results

Mark Ray, Sr Director Analyst, Gartner

Understanding what we can and can't negotiate in cloud-based contracts is a critical part of moving to a cloud-based solution. This workshop uses Gartner research, case studies and client examples from peer companies, showing attendees what contracting success looks like and how to achieve the same results for their cloud contracts.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST

How to Extract Business Value Through Technical Debt Management

Annie Garcia, Director Analyst, Gartner

While technical debt can impede agility and business outcome delivery, teams often have strong incentives and face pressure to prioritize new development over remediation. This session will equip I&O leaders to leverage technical debt management to make value-driven debt trade-offs, link remediation to achieving product vision and prioritize remediation to drive measurable business impact.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

4 Powerful Steps to Combat Inflation During Vendor Negotiations

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

This session will provide IT leaders with a structured four-step approach that is easy to follow to plan for vendor renewals that often appear exorbitant and are causing budget overruns as a result of inflation and a looming recession. This 4-step approach will demonstrate through client case studies how to use economic indexes as part of should cost models to develop a vendorized negotiation playbook.

Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST

Yes, the Public Cloud Is Cheaper Than Your Data Center

Paul Delory, VP Analyst, Gartner

Despite all the hype and the mythical claims of repatriation, public cloud infrastructure remains the shortest and swiftest path to success for modern applications. (There are exceptions, but you're not one of them). We'll explore what makes the public cloud cheaper, and explode some common misconceptions and errors that cause IT organizations to believe erroneously that they are better on-premises.

Thursday, December 07, 2023 / 10:15 AM - 11:15 AM PST

Contract Negotiation Clinic: Use Gartner's Nine-Step Playbook to Prepare for Software Audits and Negotiate Audit Settlements

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

Howard Berger, Executive Partner, Domains, Gartner

This session will illustrate a nine-step playbook that not only provides an audit readiness kit, but also tips and tactics to negotiate an audit settlement for cost savings and cost avoidance.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST

Technical Insights: Introducing the Gartner Framework for Cloud Financial Management

Douglas Toombs, VP Analyst, Gartner

The cloud financial management discipline allows you to control your costs, optimize your deployments and manage spending expectations. It also leads to a pervasive culture of cost consciousness that helps your organization innovate efficiently, prevent cost overruns and protect the investments in cloud computing. Learn the results of thousands of customer conversations distilled into a comprehensive strategic approach to cloud financial management, often referred to also as FinOps.

Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST

Top Ideas to Reduce Your Data Center Costs

Tony Harvey, Sr Director Analyst, Gartner

Data centers can be costly to operate. Fortunately, several ways exist to reduce data center costs while maintaining optimal performance. In this session, we will present ideas and best practices collected over 10+ years of interactions with Gartner clients worldwide about how to significantly reduce data center costs while maintaining optimal performance and availability.

Thursday, December 07, 2023 / 01:45 PM - 02:45 PM PST

Contract Negotiation Clinic: How to Negotiate With Microsoft Azure, Google and Amazon Web Services

Michael Silver, VP Analyst, Gartner

Cloud infrastructure and platform services contract negotiation involve substantial opportunities and risks. While the negotiation fundamentals are similar, each cloud vendor has specific commercials that clients must understand fully. In this interactive clinic, we will review the critical steps for negotiations, vendor differences and similarities to be aware of when negotiating to achieve the most optimal contract.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 01:45 PM - 02:45 PM PST

Contract Negotiation Clinic: 4 Steps to Negotiate and Optimize Outsourced Infrastructure Services Costs

Danellie Young, Sr Director Analyst, Gartner

Jodi Long, Executive Partner, Domains, Gartner

Infrastructure services can consume IT budgets if organizations don’t focus on cost and productivity. To prevent this, the session will discuss four key steps — reducing labor costs while preserving the service; preserving the level of services while reducing the labor required; reducing service requirements but achieving the same outcomes; and collaborating to optimize costs.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

3 Steps to Rationalize Your IT Vendor Portfolio to Reduce Cost and Complexity

Yanni Karalis, VP Analyst, Gartner

IT Leaders are challenged to reduce expenditure while driving digital transformation in an inflationary environment.
This session will empower IT leaders with three steps to dramatic cost rationalization by leveraging financials, enterprise architecture and gamification.

Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST

90-Day Sourcing Deals Through Co-Creation

Andrew Miljanovski, VP, Advisory, Gartner

Digital acceleration requires rapid sourcing execution and the achievement of tangible results. Internal capabilities and incumbent vendors are often not enough. Learn how to use co-creation and dynamic sourcing to achieve business outcomes similar to Nokia, Whirlpool, Urenco, ABB, and many others.

Tuesday, December 05, 2023 / 11:00 AM - 11:45 AM PST

Ask the Expert: Bridging the IT Gender Divide: Attracting and Retaining Female I&O Talent

Erin Pierre, Principal, Advisory, Gartner

In the typical IT organization, women comprise only 26% of roles, with less than 2% being women of color. This disparity is even wider in IT leadership and executive positions. The session will focus on how I&O leaders can help attract and retain female talent through creative and outside-the-box recruiting strategies, employee engagement tactics, and diversity initiatives.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST

Ask the Expert: How I&O Leaders Can Ensure a Diverse Workforce Though an Enhanced DEI Initiative

Deepti Gopal, Director Analyst, Gartner

Diversity, equity and inclusion (DEI) is a critical initiative for any organization. This session allows you to self-reflect and discuss with our expert your challenges, and generate ideas for leading DEI in your organization.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 09:00 AM - 09:45 AM PST

Gartner Keynote: What Good Looks Like — Stories of Allyship

Tori Paulman, Sr Director Analyst, Gartner

Stories of allyship range from the uncomfortable, the embarrassing, the learning moments and sometimes even success. IT and security leaders have an outsized opportunity to contribute to improved DEI (diversity, equity, and inclusion) by acting as an ally to people in marginalized or underrepresented groups. This session will help you become an allyship champion by highlighting the stories of your peers on their journey.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

The Role of the Manager in Building a Diverse, Equitable and Inclusive Organization

Lisa Pierce, VP, Advisory, Gartner

Managers can make or break your DEI strategy. They play a critical role in supporting workforce diversity, building inclusion in their teams, and contributing to a truly equitable organization. However, few managers truly excel at this important role. Join this session to learn what the best managers are doing differently to help translate your organization's DEI strategy into real outcomes.

Wednesday, December 06, 2023 / 02:00 PM - 03:30 PM PST

Senior Leadership Circle Workshop: Managing Millennials and Gen Z: An I&O Leader’s Guide to Managing Younger Generations

Erin Pierre, Principal, Advisory, Gartner

Millennials and Gen Z are the future of your IT function. Do you really understand their different behaviors and expectations? This presentation will assess how I&O leaders can create a futuristic workforce strategy to leverage the strengths of millennials and Gen Z and overcome threats to a collaborative future.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST

Senior Leadership Circle Roundtable: Making Your Multigenerational Team Function (Without Bickering)

Deepti Gopal, Director Analyst, Gartner

With Gen Z workers starting to enter the workforce, I&O leaders are confronted with managing the expectations of four different generations, within their teams and the greater organization culture. Participate in this session to discuss the associated challenges and exchange ideas about how to successfully overcome them.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 07:30 AM - 09:00 AM PST

Networking Breakfast for Sourcing, Procurement & Vendor Management Leaders

Ben Federlein, VP, Executive Partner, Gartner

Joel Jennings, Sr Executive Partner, Domains, Gartner

Sourcing, procurement, and vendor management (SPVM) leaders must innovate to drive results in uncertain times. SPVM can do this by building flexible operating models for speed and agility, constructively supporting business-led IT buying, engaging in long-term category management, deepening partnerships with key vendors, driving cost optimization, and many other strategic initiatives. Join your peers at this networking breakfast to share experiences and perspectives on how SPVM leaders can address these and other common challenges and opportunities.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 11:00 AM - 11:45 AM PST

Ask The Expert: 8 Steps to Success When Negotiating Software and SaaS Deals

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

This session will focus on how to use 8 powerful steps for planning negotiations with major vendors — megavendors, and new and emerging software and cloud vendors. These steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost optimization and risk-mitigation standpoint.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST

Ask the Expert: Everything You Wanted to Know About Cloud Negotiations but Were Afraid to Ask

Mark Ray, Sr Director Analyst, Gartner

This session will illustrate all aspects of cloud. The session will allow attendees to ask questions about contract negotiations, implementations, administration, and overall cloud strategy and roadmaps.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

The Art and Science of Managing the Digital Giants: Amazon, Microsoft, and ServiceNow

Yanni Karalis, VP Analyst, Gartner

Digital Giants like Microsoft, Amazon and ServiceNow can often be arrogant, unresponsive and difficult. However, they can also be strategic, innovative and even your business partner!
This session covers how to engage with the Digital Giants, how to set the stage, what is realistic and how to punch above your weight to achieve your strategic objectives.

Tuesday, December 05, 2023 / 02:30 PM - 03:30 PM PST

Contract Negotiation Clinic: Gartner's Top 10 Tips, Tactics and Tricks to Enhance Your Negotiation Playbook

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

William Snyder, Sr Executive Partner, Domains, Gartner

This clinic is an interactive session that will discuss how to use 10 powerful negotiation tips, tactics and tricks (the “TTTs”) as an integral part of the negotiation planning process. These 10 TTTs can be your negotiation playbook for all major technology negotiations for cost optimization and risk mitigation. Attendees will receive ready-to-use templates and checklists to put these 10 TTTs in action in their organizations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

IT Outsourcing Framework to Effectively Manage Service Providers

Andrew Miljanovski, VP, Advisory, Gartner

As more organizations outsource their infrastructure, applications and communications, IT leaders struggle to manage, measure and control their providers. Cloud and digital initiatives are complex creating pressure, making contracts and supplier relationships more challenging. Using an IT outsourcing management framework is a must for IT leaders to balance cost and risk and create value for their organizations.

Wednesday, December 06, 2023 / 07:30 AM - 08:30 AM PST

Networking Breakfast for Sourcing, Procurement & Vendor Management Leaders

Ben Federlein, VP, Executive Partner, Gartner

Joel Jennings, Sr Executive Partner, Domains, Gartner

Sourcing, procurement, and vendor management (SPVM) leaders must innovate to drive results in uncertain times. SPVM can do this by building flexible operating models for speed and agility, constructively supporting business-led IT buying, engaging in long-term category management, deepening partnerships with key vendors, driving cost optimization, and many other strategic initiatives. Join your peers at this networking breakfast to share experiences and perspectives on how SPVM leaders can address these and other common challenges and opportunities.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

Evolve Your I&O Role: Act on 4 Key Business Trends to Enhance Your Buying Capabilities

Yanni Karalis, VP Analyst, Gartner

In this session, four top trends will be presented that will disrupt the IT leader's agenda in the foreseeable future. The presentation will provide insights into the challenges associated with these trends and the actions an IT leader needs to take to deal with a very challenging and volatile commercial environment. An IT leader's ability to understand and navigate through these commercial trends and challenges will determine their success in delivering to expectations.

Wednesday, December 06, 2023 / 10:30 AM - 11:30 AM PST

Contract Negotiation Clinic: How to Negotiate With ServiceNow

Andrew Miljanovski, VP, Advisory, Gartner

William Snyder, Sr Executive Partner, Domains, Gartner

This session will cover what IT leaders need to know when entering contract negotiations with ServiceNow, including understanding the vendor's strategy, preparing for its negotiation tactics and developing a negotiation strategy.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 10:30 AM - 12:00 PM PST

Workshop: How to Use Financial Models for Negotiation Leverage and Bargaining Power

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

Howard Berger, Executive Partner, Domains, Gartner

Through hands-on activities, this session will walk through three technology and cloud negotiation scenarios. This will help I&O leaders see how to use three financial models for negotiation leverage and bargaining power. Attendees will receive ready-to-use templates and checklists that are used during the workshop to put these models into action in their organizations.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 12:00 PM - 12:45 PM PST

Ask the Expert: What You Need to Know Before Negotiating a Microsoft Unified Support Agreement & Third-Party Support

Michael Silver, VP Analyst, Gartner

With the retirement of the software assurance benefit credit and changes to pricing, sourcing, procurement and vendor management, leaders negotiating Unified support contracts must seek cost transparency, predictability, proper concessions to mitigate unbudgeted cost increases, as well as evaluate third-party support options.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 12:00 PM - 12:45 PM PST

Ask the Expert: Everything You Wanted to Know About Cloud Negotiations but Were Afraid to Ask (Repeat)

Mark Ray, Sr Director Analyst, Gartner

This session will illustrate all aspects of cloud. The session will allow attendees to ask questions about contract negotiations, implementations, administration, and overall cloud strategy and roadmaps.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

Top Cost Optimization Ideas to Evaluate Now for Your Network Spend

Danellie Young, Sr Director Analyst, Gartner

In this session, we'll review top cost optimization ideas I&O teams need to evaluate related to their network services. But, cost optimization isn’t only a one-time project to save money, rather it is a continuous discipline to drive spending and cost reduction while maximizing business value. The session will help you identify specific areas to focus on and how to implement an ongoing discipline to optimize costs going forward.

Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST

Roundtable: How to Develop Your Sourcing and Category Strategy

Yanni Karalis, VP Analyst, Gartner

Sourcing, and procurement and I&O leaders have listed sourcing and category strategy as one of their top priorities. Delivering progress against new goals and objectives means leaders must go beyond sourcing projects and think of a longer term by assessing future business needs. This roundtable will allow leaders to discuss their success stories in developing multiyear sourcing and category strategies.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST

Ask the Expert: Should I Consider Managed SD-WAN Services?

Danellie Young, Sr Director Analyst, Gartner

This session will provide you with how to best plan for a migration from traditional private networks over to SD-WAN solutions. Why would an enterprise consider such a move? What benefits does a managed SD-WAN offer provide? This session will provide tips and real world examples for negotiating these agreements, including renewals and new agreements, and reinforcing the value of the RFP for effective solicitation efforts.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

4 Powerful Steps to Combat Inflation During Vendor Negotiations

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

This session will provide IT leaders with a structured four-step approach that is easy to follow to plan for vendor renewals that often appear exorbitant and are causing budget overruns as a result of inflation and a looming recession. This 4-step approach will demonstrate through client case studies how to use economic indexes as part of should cost models to develop a vendorized negotiation playbook.

Thursday, December 07, 2023 / 07:30 AM - 08:30 AM PST

Networking Breakfast for Sourcing, Procurement & Vendor Management Leaders

Ben Federlein, VP, Executive Partner, Gartner

Joel Jennings, Sr Executive Partner, Domains, Gartner

Sourcing, procurement, and vendor management (SPVM) leaders must innovate to drive results in uncertain times. SPVM can do this by building flexible operating models for speed and agility, constructively supporting business-led IT buying, engaging in long-term category management, deepening partnerships with key vendors, driving cost optimization, and many other strategic initiatives. Join your peers at this networking breakfast to share experiences and perspectives on how SPVM leaders can address these and other common challenges and opportunities.

Thursday, December 07, 2023 / 10:15 AM - 10:35 AM PST

Magic Quadrant for Public Cloud IT Transformation Services

Mark Ray, Sr Director Analyst, Gartner

This session will provide insight into Gartner’s Magic Quadrant for Public Cloud IT Transformation Services. This session features a discussion on inclusion criteria, participant performance and what sets providers apart. Learn about the top 21 providers of public cloud IT transformation services.

Thursday, December 07, 2023 / 10:15 AM - 11:15 AM PST

Contract Negotiation Clinic: Use Gartner's Nine-Step Playbook to Prepare for Software Audits and Negotiate Audit Settlements

Jo Ann Rosenberger, Distinguished VP, Advisory, Gartner

Howard Berger, Executive Partner, Domains, Gartner

This session will illustrate a nine-step playbook that not only provides an audit readiness kit, but also tips and tactics to negotiate an audit settlement for cost savings and cost avoidance.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 01:45 PM - 02:45 PM PST

Contract Negotiation Clinic: 4 Steps to Negotiate and Optimize Outsourced Infrastructure Services Costs

Danellie Young, Sr Director Analyst, Gartner

Jodi Long, Executive Partner, Domains, Gartner

Infrastructure services can consume IT budgets if organizations don’t focus on cost and productivity. To prevent this, the session will discuss four key steps — reducing labor costs while preserving the service; preserving the level of services while reducing the labor required; reducing service requirements but achieving the same outcomes; and collaborating to optimize costs.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

3 Steps to Rationalize Your IT Vendor Portfolio to Reduce Cost and Complexity

Yanni Karalis, VP Analyst, Gartner

IT Leaders are challenged to reduce expenditure while driving digital transformation in an inflationary environment.
This session will empower IT leaders with three steps to dramatic cost rationalization by leveraging financials, enterprise architecture and gamification.

Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST

90-Day Sourcing Deals Through Co-Creation

Andrew Miljanovski, VP, Advisory, Gartner

Digital acceleration requires rapid sourcing execution and the achievement of tangible results. Internal capabilities and incumbent vendors are often not enough. Learn how to use co-creation and dynamic sourcing to achieve business outcomes similar to Nokia, Whirlpool, Urenco, ABB, and many others.

Tuesday, December 05, 2023 / 01:00 PM - 02:15 PM PST

Senior Leadership Circle Lunch: Using Marketing and Iterative Approaches to Improve Adoption of Anything in Large Organizations

George Spafford, VP Analyst, Gartner

That is a very bold title, but one that is true. When we look at the sheer complexity of large I&O organizations today, countless unknowns prevent big bang approaches from being successful. Whether we are looking at DevOps, platform engineering or organizational change in general, an iterative approach that focuses on understanding and delivering customer value is essential.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 04:00 PM - 04:45 PM PST

Senior Leadership Circle Roundtable: I&O Skills Attraction and Retention — What Are Your Peers Doing About It?

Mark Margevicius, VP Analyst, Gartner

The number one challenge for I&O leaders is still I&O skills and resources, and it's worsening. Join this session to meet and discuss the challenges with your peers and understand what they are doing about it. Share your experiences and create valuable connections.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 04:00 PM - 04:45 PM PST

Senior Leadership Circle Roundtable: What Agile Practices in I&O Empower Faster Delivery of Value?

Daniel Betts, Sr Director Analyst, Gartner

I&O teams are embracing agile practices to enable faster delivery of value, but these practices require lots of trial and error to fully grasp value outcomes and define something that works. Share your experiences of what has worked and not worked for you in your organization, and learn from your peers.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 02:00 PM - 03:30 PM PST

Senior Leadership Circle Workshop: Managing Millennials and Gen Z: An I&O Leader’s Guide to Managing Younger Generations

Erin Pierre, Principal, Advisory, Gartner

Millennials and Gen Z are the future of your IT function. Do you really understand their different behaviors and expectations? This presentation will assess how I&O leaders can create a futuristic workforce strategy to leverage the strengths of millennials and Gen Z and overcome threats to a collaborative future.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 03:45 PM - 04:30 PM PST

Senior Leadership Circle Roundtable: Organizational Change Tips and Tricks

George Spafford, VP Analyst, Gartner

One of a leader's most significant challenges is getting people to change. This roundtable is a chance for experienced leaders to share what they have learned and ask questions about the reality of organizational change from each other. What works? What doesn't work? What would you do next time? What would you not do again?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 10:15 AM - 11:45 AM PST

Senior Leadership Circle Workshop: World Class Business Outcomes Value of IT and Storytelling

George Spafford, VP Analyst, Gartner

Jodi Long, Executive Partner, Domains, Gartner

William Snyder, Sr Executive Partner, Domains, Gartner

Learn to justify IT needs by business value in this hands-on workshop for senior IT executives. While working with your peers, you'll refine your business value at risk skills by using a "net equivalent top-line sales" approach to reduce technical debt, drive innovation, or modernize technology — in pure business terms. You'll also enhance connectivity with your business by focusing on business-centric outcomes.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST

Senior Leadership Circle Roundtable: Making Your Multigenerational Team Function (Without Bickering)

Deepti Gopal, Director Analyst, Gartner

With Gen Z workers starting to enter the workforce, I&O leaders are confronted with managing the expectations of four different generations, within their teams and the greater organization culture. Participate in this session to discuss the associated challenges and exchange ideas about how to successfully overcome them.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 01:45 PM - 02:30 PM PST

Senior Leadership Circle Roundtable: How Are I&O Leaders Evolving their Organization Structures?

Joe Rogus, Sr Principal, Advisory, Gartner

Meet with other I&O leaders and understand what is triggering their need to restructure, what models they have and are pursuing, and how they are approaching change. Gain valuable insights whilst sharing our experiences, challenges and successes.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

Leadership Vision for 2024: Midsize Enterprise Technology Leader

Mike Cisek, VP Analyst, Gartner

Midsize enterprise technology leaders must develop a holistic forward-looking vision that is secure, cost-effective, resilient, agile, and adaptive to business demands. This helps MSE technology leaders in planning for 2023 and in presentations to leadership, peers, and teams.

Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST

An I&O Structure for Midsize Enterprises to Drive Execution

Mike Cisek, VP Analyst, Gartner

Midsize enterprises must exploit new delivery approaches, such as product-focused and platform engineering. Accommodating DevOps and hybrid services will require MSE I&O leaders to rethink team structures to outpace new requests without introducing unnecessary complexity or barriers to delivery.

Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST

Ask the Expert: Align ITSM Practices With Agile Approaches

Chris Laske, Director Analyst, Gartner

Many organizations struggle to integrate their new agile approach with traditional ITSM practices, leading to friction and poor relationships across communities. This session will allow participants to raise and debate questions relating to the need for a fully collaborative environment and understand the issues that prevent this from happening.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 02:00 PM - 02:45 PM PST

Ask The Expert: Using a Single IaaS Provider Ecosystem Is Sound Infrastructure Strategy for Midsize Enterprises

Mike Cisek, VP Analyst, Gartner

Complexity and cost can confuse the cloud infrastructure as a service provider strategy of midsize enterprises. MSE I&O leaders can experience substantive benefits working within the confines of a single vendor ecosystem.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

The 6 Building Blocks of Infrastructure and Operations Maturity in Midsize Enterprises

Mike Cisek, VP Analyst, Gartner

I&O maturity is the most effective means to maximize the efficiency, utilization and output capacity of a resource-constrained I&O organization. MSE I&O leaders must focus on maturity attributes targeting resources and utilization, operational efficiency, technical debt, and financial transparency.

Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST

Technical Insights: How To Manage Costs of Applications Running in Containers and Kubernetes

Tony Iams, VP Analyst, Gartner

Kubernetes creates a logical separation between containerized applications and the underlying infrastructure needed to run containers, which can lead to unexpected cost increases if clusters are not configured properly, especially in the cloud. This session will review operational processes and tools to help optimize resources and costs when running containers on Kubernetes.

Tuesday, December 05, 2023 / 11:00 AM - 11:30 AM PST

Technical Insights: Outlook for Application Security

William Dupre, Sr Director Analyst, Gartner

Application security continues to evolve, with DevSecOps and API security coming into maturity. However, organizations must also look to secure their software supply chain and cloud-native deployments effectively. This session will explore this evolving landscape and provide organizations with the insights they need to consider for 2023 and beyond.

Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST

Technical Insights: Don’t Expect Your Parent’s CDN In the Edge Era

Simon Richard, VP Analyst, Gartner

Emerging CDN edge technology enables low-latency serverless functions at the CDN edge. Innovations at the CDN edge can displace the cloud as a hosting platform. This presentation will address the technology's current and potential use cases.

Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST

Technical Insights: Improve Your Cloud Efficiency by Tracking the Value of Your Deployments

Douglas Toombs, VP Analyst, Gartner

Cloud adoption often leads to overspending. Organizations react to that typically through emergency cost-cutting measures, such as rightsizing or buying reserved instances. But when can you really consider your cloud deployments cost-efficient? This session guides you through using unit economics to track the value of your deployment and establish a cloud-efficiency metric that can drive your optimization initiatives.

Tuesday, December 05, 2023 / 12:30 PM - 01:15 PM PST

Ask the Expert: Modern Secure Backup and Recovery Best Practices

Stanton Cole, Sr Director Analyst, Gartner

Successful implementation of a data protection strategy requires a clear understanding of what goes into protecting and recovering your data. This session offers a follow-up opportunity to gain that clear understanding and go deeper on topics covered in the data protection strategy breakout.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

Technical Insights: Top 10 Cloud Migration Best Practices

Ang Troy, Sr Director Analyst, Gartner

Nearly every organization is migrating something to the public cloud, but there are always challenges. With proper planning and the right approach, these challenges can be overcome, and you can achieve the return on investment you want. In this session, learn about the best practices for cloud migration to avoid pitfalls and maximize your results.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

Technical Insights: Infrastructure Automation: The Hard Parts

Paul Delory, VP Analyst, Gartner

So you've already deployed infrastructure as code (IaC) and CI/CD? Here's a masterclass on what comes next: Solving the challenges of governance. We'll discuss building the source of truth, ensuring compliance with policy as code, integrating tests into the automation toolchain, establishing immutability, solving problems through rearchitecture instead of automation, and overcoming the skills crisis.

Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST

Ask the Expert: Running Applications With Containers, Kubernetes, and Serverless Platforms

Tony Iams, VP Analyst, Gartner

Come to this session to ask Gartner experts in cloud-native application development and infrastructure any questions about choosing containers, Kubernetes, or serverless platforms to run applications.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST

Ask the Expert: How Do I Mature My Cloud Center of Excellence?

Lydia Leong, Distinguished VP Analyst, Gartner

Effective cloud centers of excellence go through a maturity cycle, and can eventually be phased out, once the enterprise adequately disseminates cloud expertise throughout the organization and evolves to a mature cloud operating model. Bring your questions to this interactive discussion on how best to empower and enable organizations with cloud governance, brokerage and transformation.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 02:30 PM - 03:15 PM PST

Ask the Expert: How to Secure Cloud-Native Applications

William Dupre, Sr Director Analyst, Gartner

Organizations seek strategies to secure their container, Kubernetes and serverless deployments. DevSecOps, policy-as-code and CNAPP capabilities must be considered. This session would allow you to share your security best practices that enable successful and secure cloud-native deployments.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

Technical Insights: What Makes a Great Cloud Architect?

Ang Troy, Sr Director Analyst, Gartner

As organizations work to adopt and operationalize their public cloud efforts, lack of coordination and good governance frequently lead to long-term difficulties and risks that may have otherwise been avoided. Organizations should create and fill a role for an enterprise cloud architect who can help guide them through cloud adoption, lead a cloud center of excellence and champion the use of the cloud. Learn what makes a great cloud architect in this session and help determine who might be your best choice.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

Technical Insights — Cybersecurity Mesh Architecture: The Next Generation of Security Architecture

Patrick Hevesi, VP Analyst, Gartner

This session will discuss the reference architecture and dive deep into how to build the cybersecurity mesh architecture (CSMA). We will discuss the evolution of best-of-breed to the new CSMA, along with the pros and cons of each approach. Finally, we will discuss the vendor landscape, from larger security vendors with full stacks to open-source or distributed CSM solutions.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

Technical Insights: The Art of Threat Modeling

William Dupre, Sr Director Analyst, Gartner

Threat modeling is vital to the organization, even beyond application security. Marshaling the necessary defenses against cyberattacks requires the methods and discipline of the modeling process. This session will review how organizations can take a systematic approach to model threats against various systems and assets.

Wednesday, December 06, 2023 / 10:30 AM - 11:00 AM PST

Technical Insights: Transitioning Your Skillset From Traditional IT to the Cloud

Douglas Toombs, VP Analyst, Gartner

IT is one of the few career paths where some skills have a definitive "expiration date" to them. Over many decades, IT professionals worldwide have adapted to this challenge and the evolution of cloud computing brings another iteration of the same cycle. This presentation will explore the skills that infrastructure and operations professionals need to focus on to successfully transition from traditional IT to cloud computing.

Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST

Ask the Expert: Technical Insights: How to Apply IaC to Support Your Platform Engineering Initiatives

Paul Delory, VP Analyst, Gartner

Platform engineering is about reducing users' cognitive load by proposing reusable components, tools, and services including everything from frameworks to development tools, also infrastructure. Although infrastructure as code (IaC) is gaining traction, organizations struggle with adopting it at scale. This session covers practical insights on how to integrate IaC practices into your organizational platform engineering overall strategy.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST

Ask the Expert: How Do I Implement a Multicloud Strategy?

Lydia Leong, Distinguished VP Analyst, Gartner

Many organizations become "accidentally" multicloud, rather than deliberately evolving into a multicloud strategy. We'll discuss struggles with multicloud governance, multicloud management, effective workload placement decisions, choosing multicloud tools, managing multicloud FinOps, dealing with vendor lock-in (rather than the multicloud portability they hoped for), and other multicloud implementation challenges.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST

Technical Insights: Selecting and Implementing AIOps Platforms to Maximize Business Value

Matthew Brisse, VP Analyst, Gartner

AIOps platforms are increasingly becoming a critical component of modern IT operations. These platforms serve to augment, accelerate and automate human activities within IT operations. This session will address how to select and implement an AIOps platform based on Gartner's best practice gap analysis approach while staying focused on metrics-based value outcomes.

Wednesday, December 06, 2023 / 12:00 PM - 12:45 PM PST

Ask the Expert: Cloud Financial Management and FinOps

Ang Troy, Sr Director Analyst, Gartner

Growing cloud spending gives you anxiety? Worried that you'll be held accountable for unexpected cloud costs? How to protect yourself and your organization against cost overruns? How to pursue optimization opportunities? Should you do adopt FinOps? Should you buy a tool? Join this session to ask just about anything on cloud financial management, FinOps and cloud economics.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 02:00 PM - 02:30 PM PST

Technical Insights: From Chaos to Clarity: How to Monitor Critical Infrastructure in a Multicloud Environment

Dylan Roberts, Sr Director Analyst, Gartner

Gain key insights on how to achieve clarity in monitoring critical infrastructure in a multicloud environment. Attendees will learn the best practices and strategies for effective multicloud monitoring. Including selecting an operating model, defining critical services, establishing global standards and leveraging automation to improve visibility, reduce complexity and ensure business continuity.

Wednesday, December 06, 2023 / 03:45 PM - 04:15 PM PST

Technical Insights: How to Transform New Roles and Skills to Keep Pace With Next Generation Distributed Everything Architectures

Matthew Brisse, VP Analyst, Gartner

Updating skills to keep pace with the rapid pace of innovation and change is a challenge for every organization. How do you or your staff develop new skills to remain relevant in days distributed, everything-everywhere environment? This session addresses career and skills growth by leveraging competency development strategies to remain relevant as cloud and DevOps practices grow.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

Technical Insights: Top Mistakes to Avoid When Implementing Disaster Recovery in the Public Cloud

Stanton Cole, Sr Director Analyst, Gartner

As public cloud adoption evolves, organizations are moving into the public cloud at an ever-increasing rate. Moving applications that are entry-level development and testing applications to mission-critical applications. This session discusses the common mistakes organizations make when implementing disaster recovery (DR) in the public cloud and approaches to avoid those mistakes.

Wednesday, December 06, 2023 / 04:30 PM - 05:00 PM PST

Technical Insights: The Cocktail-Napkin Cloud Strategy: Efficiently Align Your Organization Around Key Principles

Lydia Leong, Distinguished VP Analyst, Gartner

Many organizations lack a formal cloud strategy, or worse, have a cloud strategy that doesn't clearly prioritize conflicting desires between the different parts of the business, IT, and other functions. The cocktail-napkin approach allows leaders to drive rapid alignment on the most controversial (and important) parts of a cloud strategy, and therefore key policy and implementation decisions.

Thursday, December 07, 2023 / 10:15 AM - 10:45 AM PST

Technical Insights: Network of Future: The LEO Satellite Connectivity Challenge

Mohini Dukes, Sr Director Analyst, Gartner

The goal to innovatively connect distributed people and things are driving interest in satellite, specifically Low Earth Orbit (LEO) technologies. As this emerging market develops, the session provides a practical view of what is possible, what to expect and how it relates to 5G.

Thursday, December 07, 2023 / 10:15 AM - 11:00 AM PST

Roundtable: Building a Cloud Talent Program

Lydia Leong, Distinguished VP Analyst, Gartner

Most organizations desperately need personnel with cloud skills, and have limited ability to hire new employees with such skills. Come to this analyst-moderated interactive peer discussion to share your experiences with upskilling teams for the cloud and to learn from the successes and challenges that others have encountered.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST

Technical Insights: Is Quantum Computing the Next Generation Innovation Opportunity?

Matthew Brisse, VP Analyst, Gartner

Is quantum computing the right path for your organization regarding future opportunities? This session will explore how quantum computing has the potential to revolutionize and transform your initiatives, providing unprecedented advantages. It also has the potential for post-quantum cryptographic threats and vulnerabilities.

Thursday, December 07, 2023 / 11:45 AM - 12:15 PM PST

Technical Insights: Introducing the Gartner Framework for Cloud Financial Management

Douglas Toombs, VP Analyst, Gartner

The cloud financial management discipline allows you to control your costs, optimize your deployments and manage spending expectations. It also leads to a pervasive culture of cost consciousness that helps your organization innovate efficiently, prevent cost overruns and protect the investments in cloud computing. Learn the results of thousands of customer conversations distilled into a comprehensive strategic approach to cloud financial management, often referred to also as FinOps.

Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST

Technical Insights: Best Practices for Networking Inside the Public Cloud

Simon Richard, VP Analyst, Gartner

Organizations are assessing and optimizing their public cloud network architecture for scalability, security and operational efficiency. This presentation focuses on topology, security, and when to use third-party cloud network offerings.

Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST

Technical Insights: Slouching Toward GitOps: Platform Engineering and the Future of IT Operations

Paul Delory, VP Analyst, Gartner

GitOps is the goal, but GitOps relies on an operating platform that is already highly automated and abstracted. Platform engineering (one of Gartner's Top Strategic Technology Trends for 2023) thus comes to the fore. Join the lead author of Gartner's GitOps and platform engineering research to discuss building the platforms that will power GitOps — and the next generation of IT operations.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

The Evolving Digital Foundation

David Smith, Distinguished VP Analyst, Gartner

Digital foundations are a set of processes, principles and technical capabilities needed to enable future strategic business goals by delivering an adaptive and composable platform that supports rapid delivery of new digital products and solutions. With a flexible, scalable and adaptable digital foundation, companies will be able to adapt to rapidly changing business needs.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

Technical Insights: Ransomware 101: Maximizing Protection Using Existing Technologies

Stanton Cole, Sr Director Analyst, Gartner

Organizations face countless options for ransomware prevention and recovery but need to choose the best approach for their specific needs. Despite limited resources, it's crucial to protect against ransomware threats. This session offers technical and non-technical solutions using existing resources or basic cybersecurity practices to prevent and protect against ransomware attacks.

Thursday, December 07, 2023 / 04:15 PM - 04:45 PM PST

Technical Insights: Build Cloud-Native Infrastructure to Maximize Impact of Modern Applications

Tony Iams, VP Analyst, Gartner

Cloud-native applications are not designed to run in traditional infrastructure. They require one that is programmable, resilient, immutable, modular, elastic and configured with a declarative approach. In many organizations, containers and Kubernetes have become the foundation for such cloud-native infrastructure. This session will guide embracing new technology directions, sourcing approaches and operations practices in deploying cloud-native infrastructure.

Tuesday, December 05, 2023 / 12:30 PM - 01:00 PM PST

The I&O Leader's Guide to Sustainable Technology

Autumn Stanish, Sr Principal Analyst, Gartner

Sustainable technology is one of Gartner's top strategic technology trends, and it refers to a framework of technology solutions designed or used for sustainability. This framework consists of an immeasurable amount of varying tools that IT can use to improve their performance on environmental, social and governance outcomes. This session will help I&O leaders navigate various technologies and identify the most applicable and useful ones.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

How to Reduce Costs and Improve Sustainability in Digital Workplace I&O

Autumn Stanish, Sr Principal Analyst, Gartner

In this session, learn how to save money by deploying a sustainable digital workplace. The presentation will walk you through the most impactful changes you can make to improve sustainability and reduce costs for three scenarios: device life cycles, operations, and meeting technology. It will also show you how to model costs and carbon savings for the same.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

Building Sustainable Infrastructure — Make Your Clouds, Data Centers, Networking Servers and Storage Eco-Friendly

Tony Harvey, Sr Director Analyst, Gartner

Energy efficiency and environmental sustainability are now a key priority for I&O leaders, whether they are maintaining on-premises environments or working in the cloud. In this session, we will cover the key actions and commitments that I&O Leaders need to make to deliver sustainable infrastructure.

Thursday, December 07, 2023 / 03:30 PM - 04:00 PM PST

Unlocking the Business Benefits of Sustainable IT Infrastructure

Autumn Stanish, Sr Principal Analyst, Gartner

The environmental benefits of sustainable devices, data centers and cloud services are clear, but the business benefits they deliver are often overlooked. I&O leaders must align their infrastructure strategy with sustainability to discover new opportunities for cost efficiency, innovation and resilience. This session will highlight the key case studies and examples from organizations that have increased their digital maturity, resilience and cost-effectiveness by becoming more sustainable.

Tuesday, December 05, 2023 / 11:00 AM - 11:20 AM PST

Magic Quadrant for Desktop as a Service, 2023

Dan Wilson, VP Analyst, Gartner

2023 featured the inaugural Magic Quadrant for Desktop as a Service (DaaS). Critical to secure remote and hybrid working, DaaS enables employees and third parties to access cloud-hosted virtual desktops and applications. Learn more about who and why we positioned vendors on the Magic Quadrant and better understand the important market segments.

Tuesday, December 05, 2023 / 02:30 PM - 03:00 PM PST

Future-proof: Strategic Roadmap for I&O Digital Workplace Transformation

Tom Cipolla, Sr Director Analyst, Gartner

I&O digital workplace leaders are faced with the challenge of balancing innovation with the need to support and manage the end user environment. The decisions that are made now have long lasting effects on the organization's ability to adapt to change in the future. This session will outline the digital workplace technologies, strategies and structure to help make their organizations future-proof.

Tuesday, December 05, 2023 / 04:00 PM - 04:30 PM PST

How to Reduce Costs and Improve Sustainability in Digital Workplace I&O

Autumn Stanish, Sr Principal Analyst, Gartner

In this session, learn how to save money by deploying a sustainable digital workplace. The presentation will walk you through the most impactful changes you can make to improve sustainability and reduce costs for three scenarios: device life cycles, operations, and meeting technology. It will also show you how to model costs and carbon savings for the same.

Wednesday, December 06, 2023 / 10:30 AM - 11:15 AM PST

Ask the Expert: Best Practices for Endpoint Management and Patching

Tom Cipolla, Sr Director Analyst, Gartner

Modern technologies have enabled significant improvements and have dramatically reduced the time required for endpoint device management and patching operations. This session will focus on strategies for success, including the technologies, processes and organizational design needed to keep pace in the face of the constantly increasing cyberthreat landscape.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, December 06, 2023 / 12:00 PM - 12:30 PM PST

Top 10 Ways to Improve the Digital Employee Experience

Dan Wilson, VP Analyst, Gartner

Demand for guidance on how to improve the digital employee experience (DEX) has grown exponentially over the past several years. In this session, we will provide the top 10 ways to improve DEX.

Thursday, December 07, 2023 / 10:15 AM - 11:45 AM PST

Workshop: Understanding and Improving the Maturity of Your Digital Workplace

Dan Wilson, VP Analyst, Gartner

During this workshop, you will complete an assessment of your digital workplace maturity and align that to a high-level strategic roadmap. You will leave the session with a template ready for you to present concepts to stakeholders and develop your investment plans. We highly recommend workshop participants complete the Digital Workplace Maturity Assessment prior to the session in order to gain the most value. Please click here to access: https://surveys.gartner.com/s/DigitalWorkplaceMaturity

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Thursday, December 07, 2023 / 01:45 PM - 02:15 PM PST

How Will Generative AI Impact the Future of Digital Workplace Operations?

Tom Cipolla, Sr Director Analyst, Gartner

Generative AI, such as ChatGPT, will fundamentally change the way I&O leaders support the digital workplace. This session will offer a glimpse into the possibilities of the future and provide practical guidance on how to be prepared for any outcome.

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